Kyle R. Horne
Washington,PA
Summary
Dynamic General Manager/ Sales Leader with a proven track record at Admar Construction Equipment and Supplies, excelling in budget analysis and team supervision. Spearheaded operational improvements that enhanced customer satisfaction and drove revenue growth. Passionate about fostering collaboration and developing leadership skills within teams to achieve exceptional results
Overview
1
1
Certification
28
28
years of professional experience
Work History
General Manager
Admar Construction Equipment and Supplies
Pittsburgh , PA
07.2025 - 11.2026
- Managed daily business operations including budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Directed daily shop operations for construction equipment rental sales and parts support.
- Worked with sales, service, and logistics teams to support branch operations.
- Analyzed budgets, expenses, and operational plans to inform branch leadership decisions.
- Monitored inventory levels for equipment supplies and service-ready parts.
- Built positive work environment through team-building activities that encouraged collaboration across departments.
- Supported customer service for contractors, vendors, and field support requests.
- Resolved customer complaints quickly while keeping high service standards.
- Monitored monthly sales and generated reports to support business development planning.
Regional Manager
Peak Flameless Heat Solutions
09.2024 - 07.2026
- Worked with CEO, CFO, and owners to develop budgets
- Established and enforced policies and procedures for daily operations to enhance efficiency
- Managed teams remotely in CO, ND, and OK, with day-to-day operations.
- Oversaw monthly billing for national fleet, ensuring accuracy and compliance
- Designed and launched national billing program for tracking accounts payable
- Assisted the national service manager in maintaining the $50 million fleet
- Developed and maintained relationships with vendors across the country
- Facilitated communication between sales representatives and customers to ensure satisfaction.
- Moved fleet across the country to reflect the needs of our customers
Building and Grounds Manager
Elmhurst Swimming Pool
Washington, PA
05.2012 - 06.2025
- - Maintained pumps, heaters, and piping systems.
- - Facilitated ongoing upkeep efforts to uphold facility standards through long-term maintenance and repairs.
- - Developed long-term facility plans to enhance operational efficiency and user satisfaction.
- - Coordinated with contractors to ensure effective pool operations services.
- - Aided in managing pool activities to provide a positive experience for users.
- - Reported budget needs and updates to board of directors.
Territory Trainer
Sunbelt Rentals
05.2022 - 09.2024
- Traveled nationwide to evaluate, train, and enhance branch performance for Flooring division
- Traveled the country to train Sunbelt employees
- Curriculum consisted of leadership, operations, sales, and professional development
- Assisted in developing and implementing coaching centers across cluster markets to enhance training effectiveness
- Was on committees to develop and approve future training
- Taught remotely classes DOT knowledge and compliance, sales, generational leadership, operations, safety, WYNNE(Rentalman) and organizational development
- Cultivated relationships with regional VPs and district managers to foster collaboration with corporate and local support teams
Profit Center Manager Pittsburgh Flooring
Sunbelt Rentals
04.2020 - 05.2022
- Cultivated relationships with customers across Pittsburgh market to drive customer satisfaction
- Managed daily business operations to enhance operational efficiency
- Collaborated with regional managers to establish and monitor budgets
- Maintained a professional relationship with local, regional, and national leadership
- Conducted safety, AR, sales, monthly financial, and daily toolbox meetings
- Collaborated with drivers and DOT safety managers to ensure compliance with regulations
National Operations Manager and Project Manager
Sunbelt Industrial Heat
08.2018 - 04.2020
- Developed and maintained operational policies and procedures to streamline daily functions
- Managed teams remotely in CO, ND, OK, and PA with day to day operations.
- Assisted the national service manager in maintaining the $80 million fleet
- Created national billing program to enhance tracking of accounts payable
- Managed monthly billing for national fleet, ensuring accuracy and timeliness
- Worked with general manager to develop budgets
- Developed and maintained relationships with vendors across the country
- Assisted customers with contracts, billing, and other questions from 8 states.
- Conducted safety briefings nationally
- Moved fleet across the country to reflect the needs of our customers
Sales and Service Specialist
Steel Nation Environmental
Canonsburg, PA
12.2017 - 08.2018
- Commercial, residential, and Managed sales of gas and oil products to clients.
- Networked and developed relationships that led to business expansion
- Researched and implemented new product lines that contributed to sales growth
- Worked in conjunction with our vendors to provide first class service
- Trained and acted as a resource for contractors and homeowners
- Monitored and maintained inventory needs, providing actionable feedback
General Manager
Universal Scaffold Systems
Zelienople, PA
06.2016 - 12.2017
- Managed outside sales team, inside sales team, operations, and yard employees to ensure cohesive workflow
- Developed and enforced policies and procedures for streamlined operations
- Instituted sales program and trained team to enhance sales skills
- Participated in safety committee to implement safety procedures
- Supported employees on project design and implementation
- Reviewed contracts and insurance requirements
Commercial Sales and Marketing
Foundation Supportworks by Baker's
Bentleyville, PA
02.2015 - 06.2016
- Drafted and negotiated competitive bids for prospective clients to secure project opportunities
- Cultivated strong relationships with prospective commercial clients to enhance engagement and trust
- Collaborated with clients on-site to design and finalize site plans for projects
- Procured necessary materials, equipment and manpower for projects
- Provided on site supervision to ensure safe practices and proper installation
- Oversaw customer billing processes to ensure accuracy and timeliness
Service Writer
United Rentals
Washington, PA
10.2011 - 02.2015
- Responded as first-line contact for customer service calls, addressing inquiries and resolving issues promptly
- Acted as liaison for customer and mechanic to facilitate timely assistance and enhance customer satisfaction
- Coordinated communication between customers and service teams to streamline service delivery
- Served as customer liaison for after-hours service calls
- Managed customer billing processes, ensuring accuracy and timely invoicing
- Oversaw daily operations to ensure effective team performance
- Created and maintained work schedule for 30 Road Techs
- Ensured proper PPEs, safety, qualifications for Road Techs
Inside Sales Representative
United Rentals
Washington, PA
10.2010 - 10.2011
- Performed cold calls to generate leads and increase store growth
- Developed new accounts by identifying and addressing customer needs
- Provided excellent customer service
- Managed and organized equipment deliveries to ensure timely and efficient service
- Received service calls and dispatched road mechanics
- Oversaw safety protocols
Personnel
Horne's Lawn & Landscaping, LLC
Washington, PA
01.2006 - 01.2011
- Conducted interviews, hired, and trained laborers to develop skilled workforce
- Enforced on-site performance standards to ensure compliance with safety and professionalism
- Evaluated work performance and provided feedback to enhance team development
- Established company policies ensuring compliance and consistency across operations.
Self-Contained Special Education Teacher 4th, 5th, 6th Grades
Jamestown Public Schools, Southwood Psychiatric Hospital, and Sharp Leadenhall Elementary School
01.1999 - 01.2006
- Developed and implemented engaging daily lessons and activities tailored to diverse learning needs
- Certified Instructor in the Crisis Prevention Intervention
- Facilitated in-service training sessions for colleagues and staff to enhance instructional strategies
- Earned Teacher Excellence Award for outstanding teaching performance from 2001 to 2002
Education
Master's Degree - Special Education
Mercyhurst College
Eric, PA05-2004
Bachelor of Arts - Education
Mercyhurst College
Eric, PA05-1999
Skills
- Budget analysis
- Financial oversight
- Operational planning
- Operational efficiency
- Inventory control
- Client relationship management
- Customer relations
- Team supervision
- Leadership development
- Team building
- Revenue and market expansion
- Operational compliance
Certification
OSHA 40, Safeland (PEC), and First Aid and CPR
Timeline
General Manager
Admar Construction Equipment and Supplies
07.2025 - 11.2026
Regional Manager
Peak Flameless Heat Solutions
09.2024 - 07.2026
Territory Trainer
Sunbelt Rentals
05.2022 - 09.2024
Profit Center Manager Pittsburgh Flooring
Sunbelt Rentals
04.2020 - 05.2022
National Operations Manager and Project Manager
Sunbelt Industrial Heat
08.2018 - 04.2020
Sales and Service Specialist
Steel Nation Environmental
12.2017 - 08.2018
General Manager
Universal Scaffold Systems
06.2016 - 12.2017
Commercial Sales and Marketing
Foundation Supportworks by Baker's
02.2015 - 06.2016
Building and Grounds Manager
Elmhurst Swimming Pool
05.2012 - 06.2025
Service Writer
United Rentals
10.2011 - 02.2015
Inside Sales Representative
United Rentals
10.2010 - 10.2011
Personnel
Horne's Lawn & Landscaping, LLC
01.2006 - 01.2011
Self-Contained Special Education Teacher 4th, 5th, 6th Grades
Jamestown Public Schools, Southwood Psychiatric Hospital, and Sharp Leadenhall Elementary School
01.1999 - 01.2006
Master's Degree - Special Education
Mercyhurst College
Bachelor of Arts - Education
Mercyhurst College