Kyle Russell
Plainfield,NJ
Summary
Dynamic administrative professional poised for new challenges, offering extensive experience in managing office operations, streamlining processes, and enhancing productivity. Proven track record of fostering team collaboration while adapting to evolving needs with reliability and flexibility. Committed to driving organizational success through innovative solutions and a proactive approach to problem-solving. Passionate about creating efficient workflows that empower teams and contribute to overall business objectives.
Overview
8
8
years of professional experience
Work History
Guest Service Advocate
Target
10.2024 - Current
- Resolved customer issues efficiently, exceeding expectations and fostering a positive shopping environment.
- Processed returns and exchanges accurately, adhering to company policies and minimizing discrepancies.
Front Desk Receptionist
Suite 15 Hair Salon
05.2024 - 07.2024
- Cultivated a welcoming and professional reception area, providing exceptional service to clients and creating a positive first impression.
- Assisted salon staff with various tasks, ensuring a smooth workflow and contributing to a positive team environment.
Front Desk Manager
Octopus Music School
08.2022 - 03.2023
- Managed office communications, ensuring clear and professional interactions with students and staff.
- Coordinated student scheduling, optimizing resource allocation and minimizing scheduling conflicts.
- Oversaw daily operations, ensuring the smooth and effective functioning of the front desk and reception area.
Customer Service/Front End/Bookkeeping
Saker ShopRites Inc.
06.2018 - 07.2022
- Provided mentorship and guidance to junior team members, improving team performance and ensuring adherence to company service standards.
- Coordinated with cross-functional teams to resolve complex customer issues, demonstrating strong communication and collaboration skills.
- Resolved a high volume of customer inquiries daily while maintaining a positive attitude and upholding company service standards.
Education
Some college - Public Relations & Journalism
Union College
12.2025
Skills
- Data Entry
- Conflict management
- Customer support
- Supervising experience
- Schedule management
- Leadership
- Office management
- Bookkeeping
- Clerical experience
- Administrative experience
Timeline
Guest Service Advocate
Target
10.2024 - Current
Front Desk Receptionist
Suite 15 Hair Salon
05.2024 - 07.2024
Front Desk Manager
Octopus Music School
08.2022 - 03.2023
Customer Service/Front End/Bookkeeping
Saker ShopRites Inc.
06.2018 - 07.2022
Some college - Public Relations & Journalism
Union College