Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Belin

Rancho Cucamonga,CA

Summary

Experienced and personable customer service professional skilled in delivering high-quality support within fast-moving environments. Proficient in active listening, conflict resolution, and clear communication to ensure excellent customer experiences. Capable of handling high call volumes, responding to inquiries, and resolving concerns swiftly with empathy and professionalism. Focused on driving customer satisfaction and contributing to overall team success.

Overview

5
5
years of professional experience

Work History

Guest Service Advocate

Target
Victorville
08.2024 - Current

In this role, I provide positive and efficient guest service by addressing inquiries, assisting with merchandise, and resolving issues at the Guest Services counter. I also support Drive Up fulfillment by accurately preparing and delivering orders on time, upholding Target’s high service and efficiency standards.

Receiver

Nordstrom Rack
Ontario, CA
09.2022 - 07.2024

As a Warehouse Receiver at Nordstrom, I ensure accurate and timely processing of shipments to support smooth warehouse operations and a great customer experience.

Shift Leader

Del Taco
Ontario, CA
11.2020 - 08.2022

Directed daily restaurant operations by supervising staff, managing food quality, and delivering exceptional customer service. Trained and motivated team members to meet performance goals, enforced safety and cleanliness standards, and efficiently handled customer concerns to ensure a positive dining experience.

Education

Psychology -

Mt.Sac
Walnut, CA

Electrical Engineering -

San Joaquin Valley College
Hesperia, CA
03.2024

Skills

    Customer service

    Strong communication skills

    Time management

    Complex problem solving

    Computer skills

    Data entry and database management

    Troubleshooting

    Adaptability

    Attention to detail

    Leadership

Timeline

Guest Service Advocate

Target
08.2024 - Current

Receiver

Nordstrom Rack
09.2022 - 07.2024

Shift Leader

Del Taco
11.2020 - 08.2022

Psychology -

Mt.Sac

Electrical Engineering -

San Joaquin Valley College
Anna Belin