Summary
Overview
Work History
Education
Accomplishments
Timeline
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Kyle Smith

High Point,North Carolina

Summary

I am a reliable Barista who quickly masters new concepts and skills. I'm passionate about helping customers and creating satisfying experiences. I have a strong history of providing top-notch service, support, and exceptional communication skills with a proven track record of building client rapport while maintaining quality drink making.

Overview

5
5
years of professional experience

Work History

Field Acquisitions

Premier Property Investors LLC
High Point, North Carolina
01.2024 - Current
  • Performed showing appointments at various lot types for considering buyers.
  • Handling legal documents belonging to owners, sellers, and or buyers.
  • Signing legal documents for closings.

Barista Trainer

Harris Teeter
High Point, North Carolina
02.2022 - Current
  • Facilitated open dialogue between trainers and employees regarding job expectations, policies, and procedures.
  • Evaluated employee progress throughout the course of their training program.
  • Organized group trainings with multiple trainers to maximize efficiency and effectiveness of instruction.
  • Monitored staff performance to ensure adherence to company standards.
  • Selected and assigned instructors to conduct training.

Barista

Harris Teeter
High Point, North Carolina
10.2020 - Current
  • Operated cash registers to process customer payments.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value, including creating promotional displays for advertising special events or promotions at the cafe.
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.

Cook

Bojangles' Famous Chicken 'n Biscuits
High Point, North Carolina
11.2019 - 09.2020
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Distributed food to service staff for prompt delivery to customers.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Checked quality of food products to meet high standards.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Resolved customer complaints regarding food quality or services provided.

Education

Associate of Arts - Art History

Guilford Technical Community College
Jamestown, NC

Accomplishments

  • Employee of the month as a Starbucks barista.

Timeline

Field Acquisitions

Premier Property Investors LLC
01.2024 - Current

Barista Trainer

Harris Teeter
02.2022 - Current

Barista

Harris Teeter
10.2020 - Current

Cook

Bojangles' Famous Chicken 'n Biscuits
11.2019 - 09.2020

Associate of Arts - Art History

Guilford Technical Community College

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Kyle Smith