Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Sohm

Omaha,NE

Summary

Dynamic professional with proven sales expertise and exceptional communication abilities, honed at REI and other leading companies. Excelled in customer engagement and satisfaction, boosting sales through effective merchandising and service. Skilled in POS system operation and teamwork, consistently delivering top-notch customer experiences.

Overview

5
5
years of professional experience

Work History

Retail Sales Specialist

REI
08.2022 - Current
  • Handled in-store purchase payment processing with cash and credit cards.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Delivered in-depth information on product features so customers could make educated decisions before purchase.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Trained new associates on cash register operations, conducting customer transactions.

Delivery Driver

DoorDash
02.2021 - 06.2022
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer inquiries and complaints in polite and professional manner.

Cashier

Buffalo Wild Wings
08.2019 - 01.2021
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Education

Bachelor of Arts - Media Communication And Journalism

University of Nebraska At Omaha
Omaha, NE
12.2025

GED -

Metropolitan Community College
Omaha, NE
05.2022

High School Diploma -

Papillion La Vista South High School
Papillion, NE
05.2020

Skills

  • Sales expertise
  • Effective communication abilities
  • Customer Service
  • Customer Engagement
  • POS System Operation
  • Teamwork and Collaboration
  • Phone Etiquette
  • Relationship Building
  • High-volume dining
  • Customer Satisfaction

Timeline

Retail Sales Specialist

REI
08.2022 - Current

Delivery Driver

DoorDash
02.2021 - 06.2022

Cashier

Buffalo Wild Wings
08.2019 - 01.2021

Bachelor of Arts - Media Communication And Journalism

University of Nebraska At Omaha

GED -

Metropolitan Community College

High School Diploma -

Papillion La Vista South High School

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Kyle Sohm