Kyle Svendsbye
Libby,MT
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I have just completed 30 weeks of training for the US Army. I am now proudly serving in the National Guard. The experience has been challenging, but it has taught me invaluable skills such as discipline, teamwork, and leadership. I am honored to be part of such a respected and dedicated organization and am ready to serve my country whenever called upon.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Rosauers
Libby, MT
06.2021 - 04.2023
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Fielded customer complaints and queries, fast-tracking for problem resolution.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Understood and followed oral and written directions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Libby Middle/High School
Libby, MT06-2023
Skills
- Basic Math
- Problem-Solving
- Teamwork and Collaboration
- Active Listening
- Decision-Making
- Excellent Communication
- Verbal Communication
- Friendly, Positive Attitude
- Organization and Time Management
- Discipline and Focus
- Stress Management
- Conduct Standards
Certification
- I have completed the Petroleum Supply Specialist Course, 821-92F10 from The United States Army Quartermaster School.
Affiliations
- Soccer
- Basketball
- Baseball
Accomplishments
- Letter in Soccer senior year
Timeline
Customer Service Representative
Rosauers
06.2021 - 04.2023
High School Diploma -
Libby Middle/High School
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