Business professional with experience in management operations with a strong background in sales. Excellent in team leadership with a focus on communication, problem solving and adaptability.
Work History
Branch Services & Operations Manager
4 Years 7 Months
Heilind Electronics | 2021.09 - 2026.04
Led inside sales team to achieve sales targets
Hired and trained new employees to enhance team capabilities
Managed payroll tasks efficiently
Hold 1 on 1 reviews with the sales team
Created yearly quote packages for customers
Conducted 1 on 1 reviews with sales team to provide feedback and support
Inside Sales
21 Years
Heilind Electronics | 2000.09 - 2021.09
Managed account base to strengthen customer relationships and support sales growth
Performed quoting, order entry, and expediting to ensure timely fulfillment of customer orders
Daily activities included quoting, order entry, expediting, open order reports
Implemented inventory control at customer locations to optimize stock levels and enhance service delivery
Engaged in customer visits to strengthen relationships and understand business operations to better understand their business
Education
Bachelor of Science - Marketing
Kutztown University of Pennsylvania | Kutztown, PA