Kyle Tingley
Warwick,MA
Summary
Dedicated front desk concierge with exceptional communication and conflict resolution skills. Committed to enhancing guest experiences and ensuring high satisfaction levels through effective collaboration and timely responses.
Overview
6
6
years of professional experience
Work History
Front Desk Concierge
SNHU
Hooksett, NH
09.2025 - Current
- Welcomed guests and provided exceptional customer service to enhance overall experience.
- Resolved guest inquiries and concerns promptly, maintaining high satisfaction levels.
- Collaborated with departments to facilitate communication and improve service delivery.
Dairy Clerk
Market Basket
Swanzey, NH
06.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of dairy section to ensure product quality and safety.
- Stocked shelves with dairy products, ensuring proper rotation for freshness and compliance with standards.
- Operated point-of-sale system accurately to process transactions efficiently and securely.
- Collaborated with team members to manage inventory levels and address supply shortages promptly.
Meat Clerk
Market Basket
Bellingham, MA
09.2022 - 12.2024
- Assisted with meat preparation, ensuring adherence to safety and quality standards.
- Provided exceptional customer service by answering inquiries and offering product recommendations.
- Maintained cleanliness and organization of meat department displays and storage areas.
- Operated meat processing equipment, adhering to operational guidelines for efficiency and safety.
Cook
McDonald's
Millis, MA
09.2020 - 10.2021
- Prepared and cooked menu items according to established recipes and quality standards.
- Operated kitchen equipment, maintaining safety and cleanliness protocols throughout shifts.
- Collaborated with team members to ensure timely service during peak hours.
- Assisted in training new staff on food preparation techniques and operational procedures.
Education
Bachelor of Science - Homeland Security/ Terrorism
Southern New Hampshire University
Hooksett, NH05-2028
Skills
- Team player attitude
- Conflict resolution
- Exceptional communication
- Time management
Timeline
Front Desk Concierge
SNHU
09.2025 - Current
Dairy Clerk
Market Basket
06.2025 - Current
Meat Clerk
Market Basket
09.2022 - 12.2024
Cook
McDonald's
09.2020 - 10.2021
Bachelor of Science - Homeland Security/ Terrorism
Southern New Hampshire University