Summary
Overview
Work History
Education
Skills
References
Timeline
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Kyle Watkins

Farmington

Summary

Dynamic and results-oriented Design Consultant with a proven track record at Gardner White Furniture & Mattress, where I increased sales through exceptional customer service and design expertise. Skilled in digital illustration and fostering strong client relationships, I excel in consultative sales, ensuring customer satisfaction and loyalty.

Experienced with creating impactful design strategies tailored to client needs. Utilizes advanced design software to develop and present comprehensive design solutions. Knowledge of fostering productive client relationships and maintaining high standards in project execution.

Overview

10
10
years of professional experience

Work History

Sales Associate

Value City Furniture
Novi
12.2024 - Current
  • Provided accurate information about products, prices and services.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Assisted customers with product selection, sizing and styling.
  • Placed special orders or called other stores to find desired items.
  • Processed transactions using a point-of-sale system.

Design Consultant

Gardner White Furniture & Mattress
03.2022 - 10.2024
  • Increased sales by developing and maintaining strong relationships with clients and identifying their design needs.

Sales Consultant

Gorman's Gallery Inc.
05.2015 - 03.2020
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Boosted customer satisfaction by providing exceptional service and product knowledge.

Retail Sales Associate

Scott Shuptrine (Art Van)
05.2015 - 05.2017
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Increased sales revenue through effective product recommendations tailored to individual customers.

Education

No Degree - Business Management

University of Michigan, Dearborn
Dearborn, MI
06-1991

3 Years of College - Mechanical Engineering

North Carolina A&T State University
Greensboro, NC
06-1989

High School Diploma -

Cass Technical High School
Detroit, MI
06-1985

Skills

  • Point-of-sale operation
  • Customer service
  • Client relationship management
  • Effective communication
  • Consultative sales
  • Product recommendation
  • Merchandise recommendations

References

References available upon request.

Timeline

Sales Associate

Value City Furniture
12.2024 - Current

Design Consultant

Gardner White Furniture & Mattress
03.2022 - 10.2024

Sales Consultant

Gorman's Gallery Inc.
05.2015 - 03.2020

Retail Sales Associate

Scott Shuptrine (Art Van)
05.2015 - 05.2017

No Degree - Business Management

University of Michigan, Dearborn

3 Years of College - Mechanical Engineering

North Carolina A&T State University

High School Diploma -

Cass Technical High School
Kyle Watkins