Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyle Welch

Duluth,MN

Summary

Detail-oriented and customer-focused individual with a strong background in customer service and personal care. Seeking to leverage skills and experience in a new barista role.

Overview

5
5
years of professional experience

Work History

Guest Advocate

Target
Duluth, MN
08.2024 - Current
  • Assisted with returns, exchanges, and refunds in accordance with company policy.
  • Performed cashier duties such as processing payments, returns, and exchanges accurately.
  • Resolved customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store promotions and advertised items.
  • Organized incoming shipments of merchandise according to established guidelines.

Personal Care Assistant

Consumer Direct Personal Care
Duluth, MN
08.2019 - Current
  • Accompanied clients to medical appointments and provided transportation services when necessary.
  • Participated in recreational activities with clients such as reading books, playing cards or board games.
  • Maintained clean and well-organized environment for client happiness and safety.

Ice Cream Scooper/Barista

Love Creamery
Duluth, MN
03.2022 - 08.2024
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Resolved customer complaints promptly and professionally.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Handled customer inquiries in a timely manner, while providing accurate information regarding menu items and promotions.

Cashier

Something Sweet by Maddie Lu
Duluth, MN
06.2021 - 05.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Balanced daily transactions on a computerized point-of-sale system.

Education

Associate of Arts - Marketing Transfer Pathway

Lake Superior College
Duluth, MN
05-2025

High School Diploma -

Duluth East High School
Duluth, MN
06-2023

Skills

  • Customer Service Management
  • Decision-making capabilities
  • Policy and Procedure Enforcement
  • POS Systems
  • Coffee expertise

Timeline

Guest Advocate

Target
08.2024 - Current

Ice Cream Scooper/Barista

Love Creamery
03.2022 - 08.2024

Cashier

Something Sweet by Maddie Lu
06.2021 - 05.2022

Personal Care Assistant

Consumer Direct Personal Care
08.2019 - Current

Associate of Arts - Marketing Transfer Pathway

Lake Superior College

High School Diploma -

Duluth East High School

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Kyle Welch