Hi, I’m
Kyle Wesley Roberson
Amarillo
Summary
Dynamic sales professional with a proven track record in retail environments, specializing in enhancing customer interactions and driving sales growth. Recognized for reliability and adaptability in responding to evolving customer needs and market trends. Strong communication and collaboration skills foster team success and consistently lead to the achievement of ambitious sales targets. Committed to delivering exceptional service while cultivating lasting customer relationships.
Overview
5
years of professional experience
1
Certification
Work History
Kay Jewlers
Sales Associate
12.2024 - Current
Job overview
- Delivered exceptional customer service by addressing inquiries and providing product recommendations.
- Assisted in visual merchandising to enhance store presentation and attract customers.
- Collaborated with team members to meet sales goals and improve store performance.
- Managed inventory levels, ensuring stock availability for customer demands.
- Trained new staff on sales techniques and company policies to ensure consistency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Golden Rose Tea Room
Manager
01.2023 - Current
Job overview
- Oversaw daily operations, ensuring adherence to company policies and protocols.
- Trained and mentored team members, enhancing overall performance and customer service skills.
- Resolved customer complaints promptly, maintaining high satisfaction levels and loyalty.
- Managed staff scheduling, optimizing coverage for peak service times.
- Bag and Brew Tea
Vault Legacy
12.2022 - 01.2024
Job overview
- Worked with kids
- Helped with computer related issues or setting up
- Cleaning
VectorWorks
06.2023 - 09.2023
Job overview
- Worked with sales/clients
- Made calls to clients
- Schedule appointments
Roasters Coffee
Barista
09.2021 - 03.2022
Job overview
- Worked all lines of assembly
- Ran the drive thru
- Cleaned the store
- Counted register
Tropical Smoothie
12.2020 - 09.2021
Job overview
- Cleaned the store
- Made Smoothies, food, and ran the drive thru
- Took care of petty and counted register
Education
WTAMU
Bachelor from Theatre Performance
01.2026
Amarillo College
Associates from Theater Arts
05.2024
University Overview
- Awarded Best Major (Theatre 2023-2024)
Randall High School
High School Diploma
05.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Multi-tasking strength
- Excellent people skills
- Goal oriented
- Exceptional customer service
- Outgoing personality
- Money handling
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
Accomplishments
- Exceeded monthly quota 5 times.
- Resolved product issue through consumer testing.
- Supervised team of 3-5 staff members.
Certification
- Licensed Diamondologist - 2025
- ServSafe Managerial Training - 2021
- TABC Training - 2023
Timeline
Sales Associate
Kay Jewlers
12.2024 - Current
VectorWorks
06.2023 - 09.2023
Manager
Golden Rose Tea Room
01.2023 - Current
Vault Legacy
12.2022 - 01.2024
Barista
Roasters Coffee
09.2021 - 03.2022
Tropical Smoothie
12.2020 - 09.2021
Randall High School
High School Diploma
WTAMU
Bachelor from Theatre Performance
Amarillo College
Associates from Theater Arts
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