Kyle Willey
Clayton
Summary
Professional automotive specialist with strong background in diagnostics, repair, and maintenance of various vehicle systems. Known for exceptional problem-solving skills and collaborative approach, ensuring seamless team operations and high-quality results. Adept at adapting to changing demands and consistently delivering technical expertise in fast-paced environment. Reliable and focused on achieving optimal performance and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Lead Automotive Technician
Gears Garage
09.2022 - Current
- Diagnosed and repaired automotive systems, ensuring optimal vehicle performance and safety.
- Conducted routine maintenance tasks, including oil changes and tire rotations, to enhance vehicle longevity.
- Utilized advanced diagnostic tools to identify malfunctions in electrical and mechanical systems.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Supported service advisors in troubleshooting difficult customer concerns regarding vehicle performance issues or irregularities.
- Collaborated with other technicians for efficient problem-solving in challenging repair situations.
- Performed thorough quality control inspections on completed repairs, guaranteeing customer satisfaction upon vehicle return.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Master Automotive Technician
Willis Chevrolet Buick
03.2014 - 08.2022
- Ensured accurate documentation of all repair tasks, aiding seamless communication between team members and customers.
- Completed customer orders and warranty services according to manufacturer specifications.
- Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
- Consistently met or exceeded productivity goals by effectively managing time and resources during repairs.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Utilized advanced diagnostic tools to identify malfunctions in electrical and mechanical systems.
- Conducted routine maintenance tasks, including oil changes and tire rotations, to enhance vehicle longevity.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Lube Express Technician
Porter Ford
04.2013 - 03.2014
- Conducted routine oil changes and fluid replacements to ensure optimal vehicle performance.
- Collaborated with team members to streamline workflow processes, reducing service times effectively.
- Kept shop areas neat, clean, and free of safety hazards.
- Checked fluids, tires, brakes, and other systems as part of 24-point inspection.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
Lube Express Technician
Price Toyota
09.2009 - 08.2010
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Checked fluids, tires, brakes, and other systems as part of Multi-point inspection.
- Completed oil changes and fluid checks in a timely manner, contributing to overall shop efficiency and customer satisfaction.
Education
Associate of Applied Science - Automotive Technology
University of Northwestern Ohio
Lima, OH06-2013
Skills
- Brake systems
- Tire services
- Computer skills
- Engine repair
- Automotive electronics
- Fuel systems
- Electrical systems
- Strong work ethic
- Multitasking and organization
- Drivetrain repair
- Suspension systems
- Steering systems
Timeline
Lead Automotive Technician
Gears Garage
09.2022 - Current
Master Automotive Technician
Willis Chevrolet Buick
03.2014 - 08.2022
Lube Express Technician
Porter Ford
04.2013 - 03.2014
Lube Express Technician
Price Toyota
09.2009 - 08.2010
Associate of Applied Science - Automotive Technology
University of Northwestern Ohio
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