Dynamic Sales Associate with a proven track record at Children’s Place, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Adept at managing multiple tasks while maintaining a welcoming environment, ensuring compliance with store policies, and promoting merchandise effectively.
Overview
2
2
years of professional experience
Work History
Sales Associate
Children’s Place
12.2023 - 05.2024
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Engaged with customers to build rapport and loyalty.
SYEP Employee
Brooklyn Neighborhood Improvement Association
06.2022 - 08.2022
Collaborated with fellow SYEP employees to create a positive and inclusive environment for all participants.
Utilized effective time management techniques to balance multiple responsibilities while maintaining high-quality performance standards consistently.
Supported program coordinators in improving the overall SYEP experience for better participant satisfaction.
Demonstrated flexibility by adapting quickly when unforeseen circumstances required changes in plans or schedules.
Ensured compliance with safety protocols during all program activities to minimize potential risks or hazards for participants and staff alike.
Informed parents of children's program participation to build trust and prioritize transparency.