Kyle Wilson
Dallas,TX
Summary
Customer-oriented General Manager with over 30 years of experience focused on increasing revenues and expanding margins. Skilled at executing and completing multiple projects in high-stress environments while maintaining a meticulous approach. Recognized for strategic planning and leadership abilities, with a comprehensive understanding of managerial operations. Offers a visionary mindset and motivational acumen. Experienced in various roles including General Manager, President, Director of Sales, Program Development, and Project Management, Partnership Building. Committed to ensuring customer satisfaction and delivering results-driven outcomes. Demonstrates strong team leadership abilities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager
DEX IMAGING
07.2019 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Responsible for an annual budget of $8.40M and 8 direct reports
- Focused on hardware and solutions sales in the greater Dallas metro area
- President’s Club Award Winner 2019 - 2023
- General Manager of the Year 2022
- 128% of Annual Budget - 2024
- 46.3% Gross Profit - 2024
- July 2019 - July 2024 - 145% increase in revenue
President/Founder
TN Process Servers, Inc
01.2014 - 04.2019
- Focused on an annual revenue goal of $200,000+
- Providing process server services throughout the greater Tennessee region
- Recognized as an elite process server.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Delivered operational excellence by optimizing resources, processes, and overall cost structure.
- Adopted cutting-edge technologies to improve productivity levels within the organization.
Owner Consultant
Next Level Business Consulting
03.2012 - 01.2015
- Focused on an annual revenue goal of $200.00+
- Providing professional consulting to the businesses in Tennessee
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Director of Major Accounts
DEX IMAGING
01.2011 - 01.2012
- Responsible for an annual budget of $500K
- Focused on hardware and software sales solutions in the greater Nashville metro area
- Budget plus performer.
Regional Vice President
Bond Street Ltd
01.2008 - 01.2011
- Responsible for an annual sales quota of $3M and 50 direct reports
- Providing OEM, Generic Toner Cartridges, Components and services nationwide
- Budget plus performer.
- Managed financial performance by setting budgets, monitoring expenses, and identifying areas for improvement.
- Negotiated strategic partnerships with vendors to secure favorable terms and pricing for products or services.
- Pioneered regional sales strategies that led to significant market share increase, implementing innovative approaches to customer engagement and support.
- Enhanced team productivity by developing and instituting comprehensive training program tailored to unique needs of sales force.
Education
College course work - Environmental Science
Oklahoma State University
Stillwater, OKSkills
- Microsoft Suite
- PC operations
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Training and coaching
- Time Management
- Verbal and written communication
- Customer Relationship Management
Certification
- SPIN SELLING
- MILLER HEIMAN
- CANON COLOR
- PRODUCTION PRINT
- TOM CHABY PERFORMANCE TRAINING
- DEX ADVANCE SALES MANAGEMENT
Personal Information
Title: Personal information
Dedicated and driven professional, originally from Oklahoma with over 25 years of experience in sales and management. As a committed Christian, I bring strong ethical values and integrity to my work. Outside of my professional life, I enjoy the outdoors, hunting, fishing, golfing, reading and writing poetry, which reflects my well-rounded and creative nature. I am happily married to Lori Wilson, and I value building strong relationships both personally and professionally.
References
REFERENCES AVAILABLE ON REQUEST
Timeline
General Manager
DEX IMAGING
07.2019 - Current
President/Founder
TN Process Servers, Inc
01.2014 - 04.2019
Owner Consultant
Next Level Business Consulting
03.2012 - 01.2015
Director of Major Accounts
DEX IMAGING
01.2011 - 01.2012
Regional Vice President
Bond Street Ltd
01.2008 - 01.2011
College course work - Environmental Science
Oklahoma State University
- SPIN SELLING
- MILLER HEIMAN
- CANON COLOR
- PRODUCTION PRINT
- TOM CHABY PERFORMANCE TRAINING
- DEX ADVANCE SALES MANAGEMENT
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