Kyle Wren
Spokane,WA
Summary
Diplomatic Relief Sales Representative excels at managing merchandising and customer service responsibilities in fast-paced, high-volume atmosphere. Comfortable working with people in person or by phone. Committed to building customer loyalty by providing above-average customer service.
Overview
17
17
years of professional experience
Work History
Relief Sales Representative
Keurig Dr. Pepper Inc.
Spokane, WA
06.2019 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved daily sales goals by promoting product promotions and utilizing costumer relationships.
- Retained excellent client satisfaction through accurate and complete ordering.
- Reached out to customers after completed sales to evaluate customer satisfaction.
- Trained new employees for quick and efficient onboarding.
Sales Merchandiser
Keurig Dr Pepper, Inc.
Spokane, WA
06.2019 - Current
- Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
- Planned and coordinated product availability for advertising and promotion purposes.
- Answered customer questions regarding store merchandise, warehouse information and pricing.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Prepared interesting and innovative visual displays to grab customer interest and promote sales.
- Established strong vendor relationships to maintain and support business.
Inventory Manager
Walmart
Spokane, WA
09.2012 - 08.2017
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size or type of material.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Analyzed inventory to identify excess, slow-moving and obsolete inventory.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Overnight Stocker
Walmart
Spokane, WA
06.2012 - 08.2017
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Scanned shelves and product cases to locate expired, outdated and spoiled items.
Education
High School Diploma -
Medical Lake High School
Medical Lake, WA05.2009
Skills
- Customer Needs Assessments
- Best Practices
- Territory Volume
- Special Events
- Driving Growth
- Store Appearance
- Post-Sales Support
- Persuasive Techniques
- Customer Satisfaction
- Company Standards
Timeline
Relief Sales Representative
Keurig Dr. Pepper Inc.
06.2019 - Current
Sales Merchandiser
Keurig Dr Pepper, Inc.
06.2019 - Current
Inventory Manager
Walmart
09.2012 - 08.2017
Overnight Stocker
Walmart
06.2012 - 08.2017
High School Diploma -
Medical Lake High School