Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Kyle Yamada

Summary

Dynamic and versatile leader, generating a high-performance environment, improving people, and processes to optimize company performance. Delivering great work ethic in fast paced environments, while also bringing a competitive willingness to learn and teach others new information.

Overview

8
8
years of professional experience

Work History

Full-Time Associate

Nike by Southlake
03.2024 - Current
  • Demonstrated exceptional product knowledge to provide an enhanced consumer experience, resulting in leading district conversion rates for May 2024
  • Built and nurtured consumer relationships through exceptional service to lead our store to consistently place in the top 3 for OSAT in our district
  • Responsible for ensuring RFID scans, Out of stock audits, and Stockroom bin audits scores meet company standards
  • Efficiently oversaw stockroom organization, handling all shipments and effectively communicating updates on new styles to maintain an up-to-date floor consistent with online selection and current directives
  • Ensured seamless product life cycle movement by efficiently managing and executing Store to Store transfers, adhering to current Visual Merchandising directives

FULL-TIME ASSOCIATE

NIKE SAN CLEMENTE
02.2020 - Current
  • Created an elevated consumer experience to assist in #1 Ranking for OSAT within our district 2 years in a row
  • Led digital metrics in the store with an emphasis on nike.com purchases
  • Maintain and manage all departments within product life cycle
  • Plan and effectively communicated footwear movement for seamless door to floor processing
  • Effectively Merchandised to increase UPT by 6% in Q2 2023
  • Effectively managed and executed RFID scans to achieve 98% or higher consistently
  • Trained, coached, and developed new hires throughout the store.

SHIFT MANAGER

CHICK-FIL-A
01.2017 - 01.2019
  • Achieved Top 5% ranking among all managers
  • Promoted to Shift Manager Position in less than 6 months
  • Received customer satisfaction rates of 90%, according to store survey
  • Assisted in doubling gross income, two years in a row
  • Achieved Team Member of the Month Award
  • Organized Jr
  • Leader meetings to help improve store performance and culture
  • Increased Drive-Thru efficiency by 100%
  • Trusted with Checking and Balancing store registers and safe access, balancing store closing to 100% accuracy
  • Instructionally mentored new Team Members.

Education

Millikan High School
Long Beach, CA

California Baptist University
Riverside, CA

Skills

  • Customer Service
  • Sales Expertise
  • Product Merchandising
  • Conflict and Deescalation Skills
  • Logical and Competent
  • High Drive to Succeed
  • Honest / High Integrity
  • Ability to Learn and Adapt to new Environments
  • Complex Problem-Solving
  • Execution and Delivery

Awards

  • Quarter 2 MVP FY23
  • MVP for the month of Oct 2022
  • Quarter 3 MVP FY22
  • MVP for the month of January 2022

Timeline

Full-Time Associate

Nike by Southlake
03.2024 - Current

FULL-TIME ASSOCIATE

NIKE SAN CLEMENTE
02.2020 - Current

SHIFT MANAGER

CHICK-FIL-A
01.2017 - 01.2019

Millikan High School

California Baptist University

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Kyle Yamada