Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kyle Zappulla

Charleston,SC

Summary

Results-oriented professional with extensive experience in freight operations and market analysis. Recognized for building strong client relationships and delivering effective solutions to promote on-time delivery

Overview

5
5
years of professional experience

Work History

Sales Group Leader

TQL
Charleston, South Carolina
09.2024 - Current
  • Managed a high‑volume book of business generating $2.8 million in sales revenue through consistent customer service and operational execution
  • Trained and mentored new brokers on prospecting, operations, negotiation, and workflow best practices
  • Led Saturday operations overseeing 30–40 junior brokers

Logistics Account Executive

TQL
Charleston, South Carolina
03.2023 - 09.2024
  • Managed end‑to‑end domestic and international freight operations across full truckload, less‑than‑truckload, and ocean shipments
  • Prospected and onboarded new customers
  • Built and maintained strong relationships with shippers and carriers

Alignment Technician

Town Fair Tire
Avon, Connecticut
05.2021 - 03.2023
  • Responsible for conducting 4 wheel alignments and thrust angle alignments by adjusting control arms and inner tie rods
  • Supported shop workflow with tire mounting, balancing, and rotations
  • Trained junior technicians on alignment methods, equipment operation, and safety procedures

Education

Some College (No Degree) - Marketing

Central Connecticut State University
New Britain, CT

Skills

  • Multimodal Transportation (FTL/LTL/Ocean)
  • Rate & Market Analysis
  • Customer Relationship Management
  • Client/Carrier Negotiation
  • Conflict Resolution
  • Load Scheduling

Accomplishments

TQL Hustler of the Year (2023, 2024) - Highest YOY revenue growth on team for 2 years in a row

Timeline

Sales Group Leader

TQL
09.2024 - Current

Logistics Account Executive

TQL
03.2023 - 09.2024

Alignment Technician

Town Fair Tire
05.2021 - 03.2023

Some College (No Degree) - Marketing

Central Connecticut State University
Kyle Zappulla