KYLEA WALKER
Wapakoneta,OH
Summary
Experienced Claims Specialist successful at managing high caseloads in fast-paced environments. Organized, driven and adaptable with excellent planning and problem-solving abilities for complex claims.
Overview
8
8
years of professional experience
Work History
CLAIM SPECIALIST TOTAL LOSS
STATEFARM
11.2022 - 06.2023
- Assist Claims Associates with complex claims, Strong attention to detail and problem solving independently, Total Loss Analysis: Research claim data and Proof data to ensure appropriate policies are followed in determining what is payable, Determine coverages, Systems functions to ensure timely and accurate claim processing, Direct communication with Insureds and Claimants, Systems including ECS, databases, Excel to ensure timely claim processing, Complex Claims, Data Entry, Met and exceed metrics: Call volume top 2%, accuracy in claim data, minimal errors
SALES SUPPORT
LULAROE K&K
01.2015 - 01.2022
- Small Business Marketing, Online Sales, Monitored team of 3-5, Data Entry, Financials, Customer Service communications
Education
GEORGIA LOUISIANA TEXAS FLORIDA -
LICENSED ALL LINES ADJUSTER
01.2023
LIFE ACCIDENT & HEALTH INSURANCE -
KAPLAN FINANCIAL EDUCATION
01.2022
No Degree - Behavior Tech
Autism Partnership
2022
ASSOCIATE OF SCIENCE -
EDISON COMMUNITY COLLEGE
PIQUA, OH01.2020
ASSOCIATE OF ARTS -
EDISON COMMUNITY COLLEGE
PIQUA, OH01.2019
Skills
- Policy Interpretation
- Legal Compliance
- Financial Acumen
- Claims Investigation
- Claims analysis
- Critical Thinking
- Decision-Making
- Customer Service
- Attention to Detail
- Documentation abilities
- Active Listening
- Claims Processing
- Data Entry
Timeline
CLAIM SPECIALIST TOTAL LOSS
STATEFARM
11.2022 - 06.2023
SALES SUPPORT
LULAROE K&K
01.2015 - 01.2022
GEORGIA LOUISIANA TEXAS FLORIDA -
LICENSED ALL LINES ADJUSTER
LIFE ACCIDENT & HEALTH INSURANCE -
KAPLAN FINANCIAL EDUCATION
No Degree - Behavior Tech
Autism Partnership
ASSOCIATE OF SCIENCE -
EDISON COMMUNITY COLLEGE
ASSOCIATE OF ARTS -
EDISON COMMUNITY COLLEGE
Similar Profiles
Carlos ZamoraCarlos Zamora
Customer Relations Representative at StateFarmCustomer Relations Representative at StateFarm
Karenda CarmichaelKarenda Carmichael
Claims specialist at StateFarmClaims specialist at StateFarm
Asalia FlowersAsalia Flowers
Independent Adjuster at StateFarmIndependent Adjuster at StateFarm
Vanshnoor VandraVanshnoor Vandra
Sales Associate at StateFarmSales Associate at StateFarm
Kaas AdamsKaas Adams
Production Associate at Honda Transmission ManufacturingProduction Associate at Honda Transmission Manufacturing