Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kyleah Herrera

Colorado Springs,Colorado

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Working fast on feet to be efficient for customers and associates. Incredibly willing to be helpful whenever needed to provide a calm and organized environment.

Overview

5
5
years of professional experience

Work History

Customer Service/Curbside Pickup

Lowe's Home Improvement
Colorado Springs
04.2023 - Current
  • Fulfill online orders as they come in, in an efficient time
  • Organizing each order in fulfillment area
  • Assisting customers with both in store and curbside pickups
  • Lifting and organization of heavy objects
  • Spotting associates on machinery safely to ensure order productivity
  • Loading items in customers vehicles.
  • Safely transported fragile or valuable items, demonstrating attention to detail and commitment to client satisfaction.
  • Assisted customers with loading and unloading items, ensuring proper care of their belongings.
  • Handled challenging situations calmly and professionally, addressing customer concerns effectively.
  • Fostered positive working relationships with regular customers.

Processor

Maggie's Farm
Pueblo
07.2022 - 11.2022
  • Hand trim plants with care and accuracy
  • Package all product to standard of industry/company
  • Attention to detail in the plants
  • Demonstrate proficiency and organization
  • Pack and twist pre rolls
  • Thorough cleaning of work station
  • Flexibility in performing other farm work.
  • Increased productivity by effectively managing workload and prioritizing tasks.
  • Enhanced team collaboration, sharing best practices for efficient processing techniques.

Pro CSA

Lowe's Home Improvement
Pueblo
11.2021 - 02.2022
  • Greet customers and contractors as they walked in the door with a friendly face
  • Answer phones in a timely manner and answer questions to best of ability
  • Answer phones and complete phone sales while gathering the correct information
  • Complete returns and refunds on computer system
  • Curate lists of estimates that contractors would request
  • Contributed credit card accounts that fit customers project ideas.

Cashier

Walmart
Pueblo West
09.2021 - 11.2021
  • Greet customers with a friendly attitude and keep a comfortable environment
  • Scan items, organize and bagging to ensure safe transportation
  • Cover concerns with customer and help them in the best way possible for that situation
  • Watch over customers and handle their concerns to ensure customers felt heard and their situations were handled in an appropriate manner
  • Check over receipts and watch for loose items in cart.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Food Service Worker

Wendys Restaurant
Pueblo West, CO
07.2019 - 03.2021
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Set up and broke down food service lines quickly to maintain service flow.

Education

Diploma -

Pueblo West High School
Pueblo West, CO
05.2019

Skills

  • Customer service
  • Efficiency
  • Strong Communication skills
  • Time management
  • Patience
  • Multitasking
  • Dependable
  • Organization and collaboration
  • Problem Solving
  • Computer Skills
  • Steadiness
  • Attention to detail
  • Professionalism and Punctuality
  • Loading and unloading
  • Heavy Lifting

Timeline

Customer Service/Curbside Pickup

Lowe's Home Improvement
04.2023 - Current

Processor

Maggie's Farm
07.2022 - 11.2022

Pro CSA

Lowe's Home Improvement
11.2021 - 02.2022

Cashier

Walmart
09.2021 - 11.2021

Food Service Worker

Wendys Restaurant
07.2019 - 03.2021

Diploma -

Pueblo West High School
Kyleah Herrera