Kylee Blaser
Coon Rapids,MN
Summary
Dedicated and detail-oriented Analyst with over 5 years experience in developing and executing strategies for ecommerce programs. Proven ability to drive growth and increase revenue through strategic planning, comprehensive updates, and effective dealer and customer engagement initiatives. Adept at optimizing processes to enhance customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Omnichannel Analyst
Polaris
Bass Creek, Minnesota
02.2020 - Current
- Company Overview: Bass Creek, Minnesota.
- Monitor and oversee daily operations of e-commerce dealer programs, ensuring seamless execution and enhancing the customer experience.
- Analyze fulfillment processes, identify opportunities for optimization, and implement best practices to improve efficiency and reduce costs.
- Developed and implemented strategies for e-commerce dealer programs, resulting in increased sales and enhanced dealer performance.
- Drive dealer engagement initiatives, fostering strong relationships, and providing support to enhance program performance.
- Implemented a new Order Management System (OMS), trained cross-functional teams on its use, created comprehensive documentation, and conducted thorough testing to ensure system reliability and effectiveness.
Project Assistant
Polaris
Medina, Minnesota
03.2018 - 02.2020
- Company Overview: Medina, Minnesota.
- Analyze customer and dealer complaints for further investigation through the safety process.
- Contribute to the data collection of safety complaints to be examined to support regulatory compliance.
- Communicate investigation results with end users, dealers, and internal parties via written and verbal communications.
- Coordinate investigation activities with internal and external parties for thorough data collection.
- Assign codes to cases and claims for review by engineering and management, for proper tracking of identified safety concerns.
Outside Sales Rep
PAYCHEX
Maple Grove, Minnesota
10.2017 - 03.2018
- Company Overview: Maple Grove, Minnesota.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout the assigned territory.
- I wrote sales contracts for orders obtained, and submitted orders for processing.
- Negotiated prices, terms of sales, and service agreements.
- Prioritized tasks and projects to meet tight deadlines.
- Select the correct products based on customer needs, product specifications, and applicable regulations.
Education
B.S - Business Administration with Emphasis in Marketing and Sales
University of Wisconsin – Stout
Menomonie, WI05.2015
Skills
- Program Development/Implementation
- Drive customer engagement
- Data analysis and reporting
- Process Optimization
- Communication Skills
- Cross-functional collaboration
- Strong problem-solving aptitude
- Project Management
- E-commerce strategy
- Problem solving
Technical Skills
Microsoft Suite: Excel
Microsoft Suite: Word
Microsoft Suite: Outlook
Microsoft: Power Point
Polaris System: ASI
Polaris System: CRM
Order Management System: Kraken
Analytical Tool: Power BI
Timeline
Omnichannel Analyst
Polaris
02.2020 - Current
Project Assistant
Polaris
03.2018 - 02.2020
Outside Sales Rep
PAYCHEX
10.2017 - 03.2018
B.S - Business Administration with Emphasis in Marketing and Sales
University of Wisconsin – Stout
Similar Profiles
Devontae JonesDevontae Jones
Assembly Line Worker at PolarisAssembly Line Worker at Polaris
Sulaiman BALOGUNSulaiman BALOGUN
Mobile response team leader at PolarisMobile response team leader at Polaris
William HenryWilliam Henry
FORKLIFT OPERATOR at PolarisFORKLIFT OPERATOR at Polaris