Kylee Caldwell
Owensboro,KY
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Salon Technician
The New Oasis Tanning Salon
Owensboro, KY
07.2023 - Current
- Followed safety practices to safeguard against injury and damage to property.
- Used register system to ring up customer purchases, process payments, and issue receipts.
- Identified opportunities for upselling additional products or services based on customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Maintained a high level of professionalism when dealing with difficult customers.
Bartender
Self Employed Services
Owensboro, KY
02.2014 - Current
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Adhered to state regulations regarding serving alcohol responsibly.
- Planned and coordinated special events to boost customer numbers and profits.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
Customer Service Sales Representative
One Upon A Child
Owensboro, KY
08.2022 - 04.2023
- Maintained records of customer interactions and transactions.
- Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Bartender Server
O'Bryan's Bar and Grill
Owensboro, KY
02.2021 - 03.2022
- Trained new employees to perform duties.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Ensured that each guest was served courteously, quickly, and efficiently.
Sales Representative
It'z All Sports
Owensboro, KY
02.2020 - 03.2021
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Negotiated pricing contracts with customers to maximize profits.
- Generated new sales leads through cold calling and networking activities.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Office Manager
Bones Financial LLC
Goldsboro , NC
02.2011 - 09.2019
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed sales negotiations and financing options.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
Education
High School Diploma -
Jack Britt High School
Fayetteville, NC06-2010
Some College (No Degree) - Emergency Management
Wayne Community College
Goldsboro, NCSkills
- Customer interaction
- Issue Resolution
- Works Well Under Pressure
- Attention to Detail
- Multitasking and Organization
Timeline
Salon Technician
The New Oasis Tanning Salon
07.2023 - Current
Customer Service Sales Representative
One Upon A Child
08.2022 - 04.2023
Bartender Server
O'Bryan's Bar and Grill
02.2021 - 03.2022
Sales Representative
It'z All Sports
02.2020 - 03.2021
Bartender
Self Employed Services
02.2014 - Current
Office Manager
Bones Financial LLC
02.2011 - 09.2019
High School Diploma -
Jack Britt High School
Some College (No Degree) - Emergency Management
Wayne Community College