Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylee Cook

Fairview,UT

Summary

William Howe

District Manager

O'reilly Auto Parts (West Valley)

(478) 550-6313

Linda Elsea

Manager

O'reilly Auto Parts (West Jordan)

(801) 654-4940

Teresa Sidwell

Manager

O'reilly Auto Parts (Nephi)

(385) 985-7945

Nathan Stohel

Manager

O'reilly Auto Parts (Salt Lake City)

(435) 830-6431

Terrance Rowles

Supervisor

Telos

(310) 346-7319

Daniel Stewart

Program Director

Foothill Residential

(801) 362-0111

Austin Lynch

Supervisor

Main Street Pizza (Provo)

(432) 803-3341

Cody Case

Supervisor

Main Street Pizza (Santaquin)

(435) 851-3986

Cameron Tucker

Main Street Pizza (Mount Pleasant)

(801) 875-0799

Overview

10
10
years of professional experience

Work History

Store Manager

O'Reilly Auto Parts
07.2023 - 02.2024
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Developed strong relationships with both commercial and retail customers.
  • Increased profit with efficient inventory management strategies.
  • Ensured sufficient and proper staffing while controlling payroll and minimizing overtime.

Assistant Store Manager

O'Reilly Auto Parts
09.2022 - 07.2023
  • Collaborated with store manager to analyze sales data and develop plans accordingly.
  • Delegated tasks effectively while also offering guidance when needed.
  • Implemented merchandising displays.

Assistant Store Manager

O'Reilly Auto Parts
11.2021 - 09.2022
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Enhanced store appearance by maintaining cleanliness and organization.
  • Managed cash registers efficiently, ensuring accuracy and minimizing discrepancies.

Auto Parts Counterperson

O'Reilly Auto Parts
03.2021 - 11.2021
  • Provided excellent customer service at the counter, as well as over the phone.
  • Ensured customer satisfaction by providing prompt and accurate information on auto parts availability, pricing, and compatibility.
  • Assisted customers in selecting the most suitable auto parts for their vehicles.


Student Mentor

Telos
05.2019 - 07.2020
  • Offered students stability and positive reinforcement.
  • Built meaningful relationships with students and parents, creating a therapeutic environment.
  • Observed student performance and recorded relevant data to assess progress.

Counselor's Aide

Foothill Residential Treatment Center
12.2017 - 07.2021
  • Collected urine samples for urinary analysis.
  • Completed client intakes and discharges.
  • Transported clients to and from court, AA meetings, appointments, etc.
  • Observed and monitored client behavior and progress.
  • Performed head counts each hour during graveyard shifts.
  • Dispensed medications.
  • De-escalate conflicts.

Manger

Main Street Pizza
07.2016 - 09.2017
  • Maintained adequate staffing while minimizing overtime.
  • Lead and directed team members.
  • Promoted a positive atmosphere and went above and beyond to guarantee customers received exceptional food and service.

Manager

Main Street Pizza
02.2016 - 07.2016
  • Oversaw and directed pizza deliveries.
  • Worked with customers, ensuring satisfaction with both quality and customer service.
  • Provided catering for large events.
  • Trained new employees.

Lead Line Cook

Main Street Pizza
03.2014 - 08.2015
  • Made sure that the line was running smoothly, correcting any mistakes.
  • Ensured that all orders were made quickly without sacrificing quality.
  • Provided excellent customer service on the telephone, at the cash register, and on deliveries.

Education

High School Diploma - undefined

Payson High School
Payson, Utah
2016

undefined

Utah Valley University (Currently Attending)
Orem, Utah

Skills

  • Effective problem solver
  • Customer-focused
  • Adherence to high customer service standards
  • Exceptional telephone etiquette
  • Exceptional interpersonal communication
  • Team Development
  • Employee Training
  • Loss Prevention
  • Payroll Management
  • Retail Inventory Management

Timeline

Store Manager

O'Reilly Auto Parts
07.2023 - 02.2024

Assistant Store Manager

O'Reilly Auto Parts
09.2022 - 07.2023

Assistant Store Manager

O'Reilly Auto Parts
11.2021 - 09.2022

Auto Parts Counterperson

O'Reilly Auto Parts
03.2021 - 11.2021

Student Mentor

Telos
05.2019 - 07.2020

Counselor's Aide

Foothill Residential Treatment Center
12.2017 - 07.2021

Manger

Main Street Pizza
07.2016 - 09.2017

Manager

Main Street Pizza
02.2016 - 07.2016

Lead Line Cook

Main Street Pizza
03.2014 - 08.2015

High School Diploma - undefined

Payson High School

undefined

Utah Valley University (Currently Attending)

Similar Profiles

CREATE PROFILE
Kylee Cook