Kylee Curll
Maple Shade Township,NJ
Summary
Proven track record of enhancing customer experiences and boosting sales appointments at Turnersville Kia through exceptional communication and problem-solving skills. Adept at multitasking and adapting to new challenges, consistently delivering quality service under pressure. Demonstrates a positive attitude and reliability, contributing to team success and operational efficiency. Service-oriented Telemarketer with passion for providing excellent customer service. Friendly, personable and always professional under pressure. Known for thriving in fast-paced and busy environments.
Overview
4
4
years of professional experience
Work History
BDC Agent
Turnersville Kia
09.2024 - Current
- Collaborated with sales team to ensure consistent messaging and seamless customer experiences.
- Managed inbound calls efficiently, resolving concerns and facilitating vehicle sales appointments.
Service Agent
Turnersville Kia
07.2024 - 09.2024
- Utilized strong communication skills to effectively address customer concerns and provide solutions that met their needs.
- Demonstrated adaptability by quickly learning new systems, tools, and procedures as needed for optimal performance.
- Handled challenging situations calmly and professionally, finding effective solutions under pressure without compromising quality of service delivery.
Counter Girl
Tony’s Pizza
03.2021 - 01.2023
- Collaborated with sales team to ensure consistent messaging and seamless customer experiences.
- Managed inbound calls efficiently, resolving concerns and facilitating vehicle sales appointments.
Food Champion
Taco Bell
10.2023 - 01.2024
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Managed time effectively during busy periods while still maintaining focus on delivering top-notch meals.
- Demonstrated strong communication skills when working with fellow staff members, fostering a cohesive team atmosphere.
- Prepared variety of foods according to customers' orders or supervisors' instructions by following approved procedures.
Education
1 Year - Criminal Justice
Neumann University
Aston Mills, PASkills
- Goal-Oriented
- Positive Attitude
- Quick Thinking
- Teamwork and Collaboration
- Time Management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent Communication
- Adaptability and Flexibility
Timeline
BDC Agent
Turnersville Kia
09.2024 - Current
Service Agent
Turnersville Kia
07.2024 - 09.2024
Food Champion
Taco Bell
10.2023 - 01.2024
Counter Girl
Tony’s Pizza
03.2021 - 01.2023
1 Year - Criminal Justice
Neumann University
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