Kylee Dottore
Chuck E. Cheese
Cleveland ,OH
2
years of professional experience
Dynamic Assistant Manager at Chuck E. Cheese with a proven track record in enhancing customer satisfaction and optimizing inventory management. Skilled in team leadership and staff training, I successfully implemented strategies that boosted customer engagement and fostered a collaborative work environment, ensuring operational excellence and a memorable guest experience.
Work History
Assistant Manager
2 Years 4 Months- Supervised daily operations to ensure smooth team performance and exceptional guest experiences.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Collaborated with management to develop promotional strategies that increased customer engagement.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction rates.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
High School Diploma
Skills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Staff training and development
Staff supervision
Multitasking and organization
Team collaboration
Strategic thinking
Adaptability and flexibility
Inventory management
Multitasking
Timeline
Assistant Manager
Chuck E. Cheese
06.2024 - CurrentRead More
Normandy High School
High School Diploma
Read More