Kylee Eckland
Salt Lake City,UT
Summary
Enthusiastic and eager to contribute to the companies success through hard work, attention to detail and excellent organizational skills.
Overview
14
14
years of professional experience
Work History
Account Sales Manager
Community Controls
Salt Lake City , UT
02.2016 - 03.2022
- Maintained and kept up to date records on over 900 accounts.
- Scheduled meetings with regional managers to discuss high dollar projects including: Installation, site walk-thru and requirements.
- Represent company at trade association meetings to promote products and gain new customer leads.
- Increased yearly sales growth by 15%.
- Investigated and integrated new strategies to expand personal business operations and grow customer base.
Credit Repair Sales
Progrexion
Salt Lake City, UT
05.2015 - 11.2015
- Made decisions and recommendations based on customers needs.
- Worked in tandem with sales team to establish new accounts or retain customers.
- Answered 50 incoming calls per day.
- Increased sales by 10% by promoting products.
Financial Crime Specialist
Wells Fargo
Salt Lake City, UT
11.2013 - 05.2015
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Managed over 200 cases and applied information to solve complex cases
Manager
Subway
Bountiful, UT
07.2006 - 08.2012
- On-boarded new employees with training and new hire documentation.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Cross-trained existing employees to maximize team agility and performance was at 90% or higher.
Education
High School Diploma -
Taylorsville High School
Taylorsville, UT06.2007
Skills
- GoldMine CRM
- Computer Proficiency
- Client Base Retention
- Customer Service
- Attention to Detail
- Customer Order Management
- Multitasking and Prioritization
- Creative Thinking
Timeline
Account Sales Manager
Community Controls
02.2016 - 03.2022
Credit Repair Sales
Progrexion
05.2015 - 11.2015
Financial Crime Specialist
Wells Fargo
11.2013 - 05.2015
Manager
Subway
07.2006 - 08.2012
High School Diploma -
Taylorsville High School