Kylee Hollingsworth
San Diego,CA
Summary
Hard-working college student with proven organizational skills and multitasking abilities. Customer focused, problem solver with a positive attitude. Excellent capacity to retain new information and skills in a time efficient manner.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Host/Expo/Busser/Room Service
Paradise Point Resort
San Diego, CA
06.2022 - Current
- Greeted guests, seated groups or placed on a waitlist, answered phone calls and all questions.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Double-checked meals placed in window against customer tickets for accuracy.
- Completed final preparations of dishes and quickly delivered items to customers.
- Cleared tables to maintain a high turnover rate and minimize wait times.
- Removed dishes and glasses from tables or counters.
- Took phone and online dining orders for hotel guests
- Took and placed orders for guests at pool bar, while delivering drinks and food.
Dockhand /Office Assistant
Action Sport Rentals
San Diego, CA
05.2021 - 08.2021
- Showed customers how to use kayaks and SUPs as well as how to drive and work motorboats.
- Cleaned the boats and organized the equipment.
- Assisted customers in booking rentals, took phone calls, collected payments, restocked, organized, and cleaned the office.
Surf Instructor / Beach Captain
San Diego Surf School
San Diego, CA
06.2020 - 06.2021
- Taught many people of all ages from all over the world how to surf.
- Explained and demonstrated all aspects of surfing as well as how the ocean works to make sure everyone felt comfortable in the water.
- Taught, encouraged, entertained, and played games with surf campers ages 4-16 while keeping them safe and happy in the water
- Oversaw all lessons, organized surf camp activities, camper safety, and morning check-ins with the camper's parents.
- Assisted with fitting wetsuits, board selection, and supplied sunscreen, snacks, and water.
Retail Associate
South Coast Surf Shop
San Diego, CA
07.2019 - 06.2020
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Cleaned and restocked the store daily
- Reorganized and sized merchandise
- Helped customers in fitting rooms
Education
Bachelor of Science - Kinesiology
San Diego State University
San Diego05-2026
Associate of Arts - Kinesiology
San Diego Mesa College
San Diego, CA05-2024
High School Diploma -
Mission Bay Senior High
San Diego06.2021
Bachelor of Science - Psychology
University of California, Irvine
Irvine, CASkills
- Money handling
- Customer service
- Teamwork
- Time management
- People skills
- Work ethic
- Friendly, positive attitude
- Problem resolution
- Inventory organization
- Food Handling
- Materials handling and transport
Certification
- Valid California Driver's License
- Adult & Pediatric CPR/First Aid/AED Certified
- Water Safety Certified
- Food Handling & Responsible Beverage Service Certification
Affiliations
-Surfing
-Soccer
-Skateboarding
-Fitness
Languages
Spanish
Limited
Timeline
Host/Expo/Busser/Room Service
Paradise Point Resort
06.2022 - Current
Dockhand /Office Assistant
Action Sport Rentals
05.2021 - 08.2021
Surf Instructor / Beach Captain
San Diego Surf School
06.2020 - 06.2021
Retail Associate
South Coast Surf Shop
07.2019 - 06.2020
Bachelor of Science - Kinesiology
San Diego State University
Associate of Arts - Kinesiology
San Diego Mesa College
High School Diploma -
Mission Bay Senior High
Bachelor of Science - Psychology
University of California, Irvine
- Valid California Driver's License
- Adult & Pediatric CPR/First Aid/AED Certified
- Water Safety Certified
- Food Handling & Responsible Beverage Service Certification
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