KYLEE KOENEMAN
City Of Saint Peters
Summary
Experienced in leasing, retail, and salon services with a strong background in customer service, sales, and operations. Extensive knowledge in property management, CRM systems, and beauty consulting. Demonstrated adaptability and a keen eye for detail.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
Orchard Village
08.2024 - 01.2025
- Calls- virtual tour, sales, and setting/confirming appointments
- CRM/Rent Café, and Yardi
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Verified tenant incomes and other information before accepting lease applications.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
Assistant Store Manager
Just Storage
03.2024 - 07.2024
- Calls (Courtesy calls/Delinquent, Intros/Reservations, customer support (all customer support and issues were take care of at store level)
- Providing a positive environment for customers and employees
- Facility Checks/Walk Throughs ( Overlocking delinquent spaces, removing locks, setting up units for “Just Rentals”, Cleaning\Organizing
- Imputing important customer data/files in Life Storage/Extra Space database
- Auctions (online based, Used various tools to cut and/or drill locks)
- Mailing important documents (Pre-Liens, Liens, Insurance, rental increases, certificate of mailing, certified mail)
- Coordinating with local vendors to insure the company’s property standards are met
Assistant Store Manager
Life Storage-Extra Space Storage
10.2021 - 03.2024
- Company Overview: [Extra Space bought out Life Storage]
- Calls (Courtesy calls/Delinquent, Intros/Reservations, customer support (all customer support and issues were take care of at store level)
- Providing a positive environment for customers and employees
- Facility Checks/Walk Throughs ( Overlocking delinquent spaces, removing locks, setting up units for “Rapid Rental”, Cleaning\Organizing
- Imputing important customer data/files in Life Storage/Extra Space database
- Auctions (online based, Used various tools to cut and/or drill locks)
- Mailing important documents (Pre-Liens, Liens, Insurance, rental increases, certificate of mailing, certified mail)
- Coordinating with local vendors to insure the company’s property standards are met
- [Extra Space bought out Life Storage]
Stylist
LookAfter Hair Co.
10.2020 - 10.2021
- Provided high-quality hair care services, including styling, coloring, and cutting, tailored to client needs
- Delivered excellent customer service, ensuring a welcoming and professional salon experience
- Educated clients on hair care techniques and recommended appropriate products to enhance their hair health
- Maintained a clean and organized work environment, adhering to health and safety regulations
- Built strong client relationships, leading to repeat business and positive word-of-mouth referrals
Beauty Adviser
Sally Beauty
10.2018 - 01.2021
- Enrollment in Sally Rewards, Enrollment for Credit Cards
- Cashier
- Assisted shoppers in finding the correct product for their needs
- Stocked
- Discarded hazardous waste weekly
- Answered Multi-line phones
- In-store shipping to customers home
Education
Cosmetic - Cosmetology
Current Trends Academy of Hair
O'Fallon, MO01-2020
Skills
- Customer service
- Fair housing regulations
- Building rapport
- Leasing and sales
- Sales techniques
- Organized mindset
- Administrative support
- Event planning
- Critical thinking
Timeline
Leasing Consultant
Orchard Village
08.2024 - 01.2025
Assistant Store Manager
Just Storage
03.2024 - 07.2024
Assistant Store Manager
Life Storage-Extra Space Storage
10.2021 - 03.2024
Stylist
LookAfter Hair Co.
10.2020 - 10.2021
Beauty Adviser
Sally Beauty
10.2018 - 01.2021
Cosmetic - Cosmetology
Current Trends Academy of Hair
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