Kylee Mobley
Spring Hill,FL
Summary
I am a outgoing and driven individual who has had primarily held roles with a customer service focus. I am looking to expand upon both my personal and professional growth by working towards a career in the medical field.
Overview
3
3
years of professional experience
Work History
Bartender
C's Pub
07.2023 - 06.2024
- Crafted a wide range of cocktails, shots, and mixed drinks in a fast-paced dive bar environment
- Provided attentive and friendly customer service, ensuring a welcoming atmosphere for patrons
- Maintained cleanliness and organization of bar area and equipment, adhering to health and safety standards
- Managed cash transactions accurately and efficiently, handling payments and ensuring accountability
- Developed strong relationships with regular customers, enhancing their experience through personalized service
- Assisted in inventory management and restocking of bar supplies to support uninterrupted service
- Created daily and weekly specials to increase sales
- Performed opening and closing duties as needed.
Server
Drew's American Grill
07.2023 - 01.2024
- Greeted and seated guests, ensuring a positive first impression and accommodating special requests
- Took accurate food and beverage orders and communicated them promptly to the kitchen and bar
- Provided attentive service throughout the meal, anticipating needs and ensuring guest satisfaction
- Knowledgeable about menu items, ingredients, and preparation methods to make recommendations
- Processed payments accurately, handled cash and credit transactions, and closed checks efficiently
- Collaborated with kitchen and bar staff to ensure timely delivery of orders and maintain smooth service flow
- Maintained cleanliness of dining areas, including tables, chairs, and condiment stations.
Delivery Driver
Pizza Hut
09.2022 - 05.2023
- Provided personalized customer service, addressing inquiries and resolving account issues promptly
- Demonstrated strong product knowledge to recommend and upsell based on customer needs
- Logged customer interactions and maintained accurate records in the computer system
- Mentored new team members, contributing to their training and development
- Collaborated with colleagues to enhance customer loyalty and retention strategies.
Server/Bartender
El Agave
07.2022 - 12.2022
- Welcomed and accommodated guests, ensuring a positive dining experience from arrival to departure
- Managed multiple tables efficiently, taking and delivering orders accurately and promptly
- Maintained knowledge of menu items, making recommendations and accommodating special requests
- Processed payments accurately, closing transactions with attention to detail
- Ensured responsible service of alcoholic beverages, adhering to legal regulations and company policies
- Successfully managed a high-volume of orders during peak hours, maintaining accuracy and efficiency.
Manager
Town of Union Parks and Recreation
02.2021 - 09.2021
- Communicated effectively with customers, supervisors, and team members
- Performed opening and closing duties, including cleaning and restocking
- Took customer orders accurately and assembled them correctly
- Performed basic maintenance on machines and equipment as needed
- Answered customer questions about concession stand products and services
- Completed daily inventory sheets and identified supplies needing replenishment
- Entered data into a computerized cash register system and balanced till at the end of each day.
Education
Bachelor of Arts - Psychology
University of South Florida
Tampa, FL05.2026
Associates of Arts - Psychology
East Central College
Union, MO05.2024
Skills
- Strong multitasking
- Customer Service
- Clear and effective communication
- Time Management
- Office technology proficiency
Timeline
Bartender
C's Pub
07.2023 - 06.2024
Server
Drew's American Grill
07.2023 - 01.2024
Delivery Driver
Pizza Hut
09.2022 - 05.2023
Server/Bartender
El Agave
07.2022 - 12.2022
Manager
Town of Union Parks and Recreation
02.2021 - 09.2021
Bachelor of Arts - Psychology
University of South Florida
Associates of Arts - Psychology
East Central College
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