Dedicated server with exceptional customer service skills, ensuring guest satisfaction through effective communication and memory retention. Committed to creating welcoming environments and managing guest interactions efficiently.
Overview
4
4
years of professional experience
Work History
Server
Finn's Irish Restaurant and Tavern
Knoxville, TN
12.2024 - 04.2026
Delivered exceptional customer service, enhancing dining experience and guest satisfaction.
Managed food and beverage orders efficiently, ensuring timely delivery to tables.
Processed payments accurately, maintaining cash handling procedures for transactions.
Host
Cheers and Choto
Knoxville, TN
04.2022 - 06.2025
Greeted and seated guests promptly, ensuring a welcoming atmosphere.
Managed reservation system, optimizing seating arrangements for efficiency.
Trained new hosts on operational procedures and customer service standards.