Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
References
Generic

Kylee Sprick

MO

Summary

Dynamic professional with over six years of diverse experience in the banking industry, ranging from front-line customer service to back-office operations complimented with a B.S. in Human Resources Management. Passionate about leveraging the knowledge and experience from previous roles and educaton to drive organizational success and growth.

Overview

7
7
years of professional experience
1
1
Certificate

Work History

Human Resources Specialist

River Region Credit Union
Jefferson City, Missouri
01.2024 - Current
  • Developed and implemented new employee onboarding process.
  • Reviewed job descriptions, identified necessary changes and updated accordingly.
  • Created training materials for new hires and provided orientation sessions.
  • Processed payroll for 90+ employees using HRIS system
  • Managed applicant tracking system to ensure accurate records of applicants and employees are maintained.
  • Coordinated benefits administration activities such as enrollments, changes, terminations and transfers.
  • Generated employee paychecks and direct deposit payments in a timely manner.

Financial Service Officer

River Region Credit Union
Columbia, MO
08.2021 - 12.2023
  • Assisted in opening a wide variety of financial accounts including checking accounts, savings accounts, certificate of deposits, IRAs, etc
  • Underwrites and processes consumer loans
  • Reviews and analyzes credit reports from TransUnion and Equifax
  • Educates consumers on a variety of loan products and available credit options to promote valuable decision-making
  • Recommended loan approvals and denials based on consumer loan application information
  • Approved loans within specified limits or referred to appropriate approval level reviews
  • Approved loan within specified limits or referred to appropriate

Member Experience Officer

River Region Credit Union
Columbia, MO
09.2019 - 08.2021
  • Balanced and audited Interactive Teller Machines (ITMs) every week
  • Monitored the cash levels in ITMs on a daily basis
  • Fulfilled a diverse set of duties to provide customer service including, receiving cash and check deposits, accepting loan payments, and assisting with any questions associated with an account
  • Built and maintained positive relationships with members through personalized interactions
  • Resolved problems or discrepancies concerning customer's accounts
  • Directed members to the appropriate staff members in regard to specific issues

Part-Time Bank Teller

Great Southern Bank
Columbia, MO
04.2019 - 09.2019
  • Audited and balanced teller drawers and bank vaults on a daily basis
  • Answering and making outbound calls to customers regarding their accounts
  • Met or exceeded referral sales goals by promoting the services and products offered by the bank
  • Identifying potential fraudulent transactions

Part-Time Teller

River Region Credit Union
Jefferson City, Missouri
05.2018 - 03.2019
  • Assisted members in conducting deposits, withdrawals, and loan payments
  • Audited and balanced teller drawers and vaults on a daily basis
  • Provided personal and polite customer service
  • Answered inbound calls from the teller line

Office Assistant

California Manufacturing
California, Missouri
08.2017 - 05.2018
  • Coordinated and organized shipping orders and packing lists
  • Created and attached shipping labels to cartons in numerical order
  • Inspected boxes for correct numbers of items

Education

Bachelor of Science in Human Resource Management -

Columbia College
Columbia, Missouri
03.2023

Skills

  • Financial Services
  • Underwriting Experience
  • Onboarding and Orientation
  • Training development
  • HR information systems
  • Benefits Administration
  • Payroll Administration

Certification

CPR Certified

Timeline

Human Resources Specialist

River Region Credit Union
01.2024 - Current

Financial Service Officer

River Region Credit Union
08.2021 - 12.2023

Member Experience Officer

River Region Credit Union
09.2019 - 08.2021

Part-Time Bank Teller

Great Southern Bank
04.2019 - 09.2019

Part-Time Teller

River Region Credit Union
05.2018 - 03.2019

Office Assistant

California Manufacturing
08.2017 - 05.2018

Bachelor of Science in Human Resource Management -

Columbia College

References

  • Ken Bishop, Plant Manager at California Manufacturing, (573)291-2935
  • Lydia Fox, Branch Manager at River Region Credit Union, (573)690-9786
  • Brandon Barnes, Director of Market Sales - Real Estate at River Region Credit Union, (573)590-0001

References

  • Ken Bishop, Plant Manager at California Manufacturing, (573)291-2935
  • Lydia Fox, Branch Manager at River Region Credit Union, (573)690-9786
  • Brandon Barnes, Director of Market Sales - Real Estate at River Region Credit Union, (573)590-0001

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