Kyleeka Robertson
Antioch,CA
Summary
Dependable General Worker experienced in efficiently completing tasks across various environments. Maintained clean and organized workspaces while demonstrating a strong work ethic and safety consciousness. Contributed to team success through proactive problem-solving and relationship-building with clients and colleagues.
Overview
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Retail Sales Associate Cashier
ROSS
Antioch, CA
08.2025 - Current
- Assisted customers with product selection and purchase decisions on sales floor.
- Processed transactions accurately using point-of-sale system and cash handling procedures.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Addressed customer questions and resolved service concerns with professionalism.
- Handled customer complaints in a professional manner.
- Welcomed customers upon entry to create a friendly atmosphere. and provided exceptional customer service.
- Maintained clean, organized selling areas and fitting rooms throughout shifts.
- Restocked merchandise and organized displays according to store presentation standards.
- Maintained scissors, and workstations.
Hairstylist
Self Employed Web
Antioch, CA
11.2021 - Current
- Greeted clients and assessed fashion needs to provide tailored hairstyling services.
- Recommended products to clients based on their individual needs.
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Recommended personalized products to enhance clients' hair care routines.
- Built repeat business through warm client service and clear communication.
- Pre-booked future appointments to increase repeat business.
- Cultivated client relationships through referrals, expanding customer base and loyalty.
- Initiated customer interactions to create a positive atmosphere., answered phones and booked appointments.
- Kept work area clean and neat to stay productive.
Customer Service Representative
Taco Bell
Antioch, CA
10.2021 - 02.2022
- Developed strong customer relationships to encourage repeat business.
- Cultivated strong customer relationships, fostering loyalty and repeat business.
- Delivered exceptional service to new and long-standing customers by addressing concerns and providing tailored solutions.
- Created a positive first impression for guests by greeting them warmly. at Taco Bell restaurant with friendly customer service.
- Crafted tacos with fresh ingredients to ensure customer satisfaction., burritos, and specialty menu items per Taco Bell standards.
- Operated POS register for cash, card, and mobile transactions.
- Prepared tacos, burritos, and specialty menu items per Taco Bell standards.
- Refilled ingredients and supplies in designated areas to maintain operational efficiency, packaging, and supplies across Taco Bell service areas.
- Followed Taco Bell food safety, sanitation, and hygiene procedures.
- Maintained cleanliness of the dining room by regularly cleaning tables and floors., kitchen, and food prep stations daily.
- Processed payments on cash register and counted back bills and change to patrons.
Dog Walker
Self Employed Web
Antioch, CA
05.2019 - 07.2020
- Walked and exercised dogs during owner absences.
- Provided regular bathroom breaks for pets during walks.
- Provided exceptional service to pet owners, fostering strong relationships for repeat business.
- Engaged in playtime with dogs and cats to enhance their socialization.
- Followed precise feeding instructions and schedules for animals under care.
- Walked dogs using safe routes and leash control.
- Ensured pets were properly fed and hydrated according to client specifications.
- Maintained sanitation by collecting waste and cleaning walking spaces.
- Monitored dog behavior and adjusted pace for comfort.
- Secured homes and followed client access instructions carefully.
- Provided companionship and comfort to animals during walks.
- Ensured pets received proper care and attention during owner's absence.
- Generated new client referrals through positive word-of-mouth from satisfied pet owners.
- Dedicated individual attention to dogs with special needs, ensuring comfort and well-being.
Education
Ged - Cosmetology
Paris Beauty College
Concord, CA 06.2023 - 08.2023
High School Diploma -
Antioch High School
Antioch, CA 08.2021 - 06.2023
Skills
- Retail Sales
- Cash Management
- Customer service
- Multitasking
- Clear communication
- Active listening
- Empathy
- Conflict resolution
- Problem-Solving
- Independent Judgment
- Teamwork
- Relationship building
- Self-Motivation
- Professional demeanor
- Team leadership
- Feedback delivery
- Interpersonal skills
- Interpersonal skills
Timeline
Retail Sales Associate Cashier
ROSS
08.2025 - Current
Ged - Cosmetology
Paris Beauty College
06.2023 - 08.2023
Hairstylist
Self Employed Web
11.2021 - Current
Customer Service Representative
Taco Bell
10.2021 - 02.2022
High School Diploma -
Antioch High School
08.2021 - 06.2023
Dog Walker
Self Employed Web
05.2019 - 07.2020