Kyleigh Cabral
Fairhaven,MA
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Reliable shift supervisor bringing several years of experience as team leader. Well-versed in setting goals, training new employees and monitoring performance. Superb communicator with team members and managers of all levels.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Red Robin
Wareham, MA
11.2017 - Current
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Resolved customer complaints in a timely manner.
- Assigned tasks to team members based on their strengths and skill sets.
- Maintained accurate records of daily transactions and deposits.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Collaborated with management to plan special events or promotions.
Shift Leader
Dunkin' Donuts
Fairhaven, Massachusetts
09.2014 - 11.2017
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
Education
Fairhaven High School
Fairhaven, MA01-2016
Skills
- Fast learner
- Good under pressure
- Labor and food cost control
- Cash handling expertise
- Safety awareness
- Conflict resolution techniques
- Staff Management
- Workplace Safety
Timeline
Shift Supervisor
Red Robin
11.2017 - Current
Shift Leader
Dunkin' Donuts
09.2014 - 11.2017
Fairhaven High School
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