Kyleigh Cody
Springfield,IL
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizing strong organizational skills and attention to detail for office operations. Effective communication techniques and customer service skills to enhance visitor experiences.
Overview
4
4
years of professional experience
Work History
Esthetician
Massage Luxe
04.2024 - Current
- Maintained cleanliness and organization of treatment rooms, adhering to sanitation regulations consistently.
- Educated clients on skincare routines and product recommendations to enhance treatment results.
- Monitored inventory levels of products and supplies, ensuring timely reordering as needed.
- Executed a range of esthetic services, including facials, waxing, and body treatments with precision.
Receptionist
Massage Luxe
Springfield, IL
01.2024 - Current
- Managed front desk operations and ensured efficient appointment scheduling.
- Processed payments and handled cash transactions accurately.
- Utilized booking software to manage client schedules and service availability.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Receptionist
Kalon Hair Studio
Springfield, IL
07.2021 - 10.2022
- Managed front desk operations and ensured efficient appointment scheduling.
- Processed payments and handled cash transactions accurately.
- Utilized booking software to manage client schedules and service availability.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Seasonal Customer Service Cashier
Sephora
Springfield, IL
11.2022 - 01.2025
- Processed customer orders and accurately handled payment transactions.
- Answered product questions using knowledge of sales and store promotions.
- Assisted customers with product inquiries and recommendations.
- Maintained organized and visually appealing merchandise displays.
Customer Service Cashier
Ulta Beauty
Springfield, IL
10.2022 - 07.2024
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Handled returns and exchanges following company policies to resolve customer issues effectively.
- Collaborated with team members to achieve store goals and improve service delivery.
- Trained new staff on cashier procedures and customer service standards for consistent performance.
- Counted money in drawers at beginning and end of each shift.
Education
High School Diploma - Esthetics
Porta High School
Petersburg, ILEsthetics - Trade School
University of Spa And Cosmetology Arts
Springfield, ILSkills
- Customer service
- Multitasking and organization
- Sales background
- Professionalism and courtesy
- Excellent time management skills
- Cash handling and management
Timeline
Esthetician
Massage Luxe
04.2024 - Current
Receptionist
Massage Luxe
01.2024 - Current
Seasonal Customer Service Cashier
Sephora
11.2022 - 01.2025
Customer Service Cashier
Ulta Beauty
10.2022 - 07.2024
Receptionist
Kalon Hair Studio
07.2021 - 10.2022
High School Diploma - Esthetics
Porta High School
Esthetics - Trade School
University of Spa And Cosmetology Arts