Kyleigh Coons
Darden Restaurants, Olive Garden
Ocala,FL
4
years of professional experience
Motivated professional experienced in the hospitality industry. Strong multitasking abilities and attention to detail ensure efficient service delivery and guest satisfaction. Adept at collaborating with team members to drive operational improvements and enhance overall dining experiences.
Work History
Server
11 Months- Delivered exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
- Collaborated with kitchen staff to streamline food preparation and improve order accuracy during peak hours.
- Assisted in training new team members on menu items, service standards, and operational procedures.
- Handled cash transactions efficiently while maintaining accurate financial records throughout shifts.
- Resolved customer complaints promptly, ensuring positive experiences and repeat business opportunities.
- Implemented upselling techniques to promote daily specials, contributing to overall sales growth.
Hostess
11 Months- Delivered exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
- Collaborated with kitchen staff to streamline food preparation and improve order accuracy during peak hours.
- Assisted in training new team members on menu items, service standards, and operational procedures.
- Handled cash transactions efficiently while maintaining accurate financial records throughout shifts.
- Resolved customer complaints promptly, ensuring positive experiences and repeat business opportunities.
- Implemented upselling techniques to promote daily specials, contributing to overall sales growth.
Server
1 Year 1 Month- Monitored dining area for cleanliness and organized seating arrangements to enhance guest experience.
- Participated in regular team meetings to discuss service improvements and share best practices among staff.
- Assisted servers by promptly clearing tables and resetting for new guests.
- Maintained cleanliness of dining area, ensuring a welcoming environment for patrons.
- Supported inventory management by organizing and restocking supplies as needed.
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using scheduling software.
- Communicated menu specials and promotions to enhance guest experience.
Server
1 Year 7 Months- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Operated industrial dishwasher, ensuring adherence to safety and sanitation standards.
Education
High School Diploma
Skills
Exceptional customer service
Strong work ethic
Cash handling
Effective multitasking
Detail-oriented
Timeline
Server
Darden Restaurants, Olive Garden
01.2025 - 12.2025Read More
Server
Longhorn Steakhouse
11.2023 - 12.2024Read More
Server
Beef O Brady’s
01.2022 - 08.2023Read More
Hostess
The Front Porch
09.2021 - 08.2022Read More
Homeschooling
High School Diploma
Read More