Kyleigh DeBow
Knoxville,TN
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Publix and Chick-fil-A. Demonstrates exceptional reliability and empathy, adept at resolving complaints and fostering loyalty. Excelled in high-pressure environments, contributing to a significant increase in repeat business. Skilled in both customer engagement and operational efficiency. Proficient in creating engaging educational programs and managing group activities. Committed to fostering positive growth and development in youth through supportive and structured environments.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Publix
04.2023 - 12.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Front of House Employee
Chick-fil-A
04.2021 - 08.2021
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
Education
Bachelor's in Recreation & Sport Management - Therapeutic Recreation
University of Tennessee
Knoxville, TN05-2026
High School Diploma -
Mount Juliet Christian Academy
Mount Juliet, TN05-2022
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
Timeline
Customer Service Cashier
Publix
04.2023 - 12.2023
Front of House Employee
Chick-fil-A
04.2021 - 08.2021
Bachelor's in Recreation & Sport Management - Therapeutic Recreation
University of Tennessee
High School Diploma -
Mount Juliet Christian Academy
Similar Profiles
Nicole Dianna FoxNicole Dianna Fox
Customer Service Associate at PublixCustomer Service Associate at Publix
Darren FreemanDarren Freeman
Grocery Clerk at PublixGrocery Clerk at Publix
Gabriel ArberGabriel Arber
Stocker at PublixStocker at Publix