Kyleigh Echeverria
Leslie,Ar
Summary
Adept at managing office operations and customer relations, my tenure at CAT Agri Aviation showcased my ability to handle sensitive data with utmost discretion and maintain efficient administrative systems. Demonstrated excellence in verbal and written communication, alongside a proven track record in enhancing organizational procedures. My approach consistently improved office functionality and client satisfaction, leveraging skills in office administration and customer service.
Overview
5
5
years of professional experience
Work History
Secretary
CAT Agri Aviation
Walnut Ridge, Ar
03.2024 - 11.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained electronic filing systems and categorized documents.
Deli/Bakery Clerk
Hays Supermarkets
Pocahontas, AR
10.2023 - 03.2024
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Inspected goods to establish accurate pricing and labeling.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
Waitress
Virgie’s Place
Imboden, AR
07.2019 - 11.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Vet Technician Assistant
Westridge Animal Center
Pocahontas, AR
07.2021 - 10.2023
- Improved clinic efficiency by maintaining clean and organized workspaces for the veterinary team.
- Performed laboratory tasks, such as blood draws and sample analysis, contributing to accurate diagnostics for patients.
- Provided compassionate care to animals, ensuring a positive experience during their visits to the clinic.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Collaborated with fellow team members to provide comprehensive care for animals, resulting in improved patient outcomes.
- Enhanced patient care by assisting with medical procedures, including administering medications and vaccinations.
- Assisted with surgical procedures, ensuring a safe environment for both patients and staff members.
- Contributed to the well-being of animals by monitoring their conditions during recovery from surgeries and treatments.
- Regularly sanitized equipment and work areas following established protocols to maintain a clean clinic environment.
- Prepared animals for surgery by performing pre-operative tasks such as shaving surgical sites and administering anesthesia monitors.
Education
Sloan-Hendrix High School
Imboden, ARSkills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
- File Management
- Supply Restocking
- Payroll Processing
Timeline
Secretary
CAT Agri Aviation
03.2024 - 11.2024
Deli/Bakery Clerk
Hays Supermarkets
10.2023 - 03.2024
Vet Technician Assistant
Westridge Animal Center
07.2021 - 10.2023
Waitress
Virgie’s Place
07.2019 - 11.2023
Sloan-Hendrix High School