Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

KYLEIGH MACK

DAYTONA,FLORIDA

Summary

Experienced administrative and customer service professional with a strong background in coordinating operations, managing schedules, and delivering exceptional client experiences. With over six years in diverse roles, excels in building relationships, resolving issues efficiently, and maintaining organized, productive environments. Recognized for adaptability, leadership, and a commitment to providing high-quality service.

Overview

9
9
years of professional experience

Work History

SALON COORDINATOR / RECEPTIONIST

Aveda
03.2023 - Current
  • Warmly greet visitors, ensuring positive experiences and high customer satisfaction
  • Perform opening/closing duties, maintaining salon readiness and equipment cleanliness
  • Train new employees on product knowledge, scheduling, and receptionist duties
  • Schedule and confirm client appointments, ensuring seamless service delivery
  • Respond promptly to inquiries and resolve complaints, enhancing customer service
  • Process client payments and maintain accurate financial records

LEASING AGENT

MJC Properties
12.2021 - 01.2023
  • Arranged unit showings, securing leases and boosting occupancy rates through effective sales techniques
  • Answered inquiries about properties, amenities, and pricing, enhancing tenant satisfaction
  • Established strong tenant relationships through professional communication, reducing turnover
  • Resolved tenant complaints promptly, maintaining high tenant satisfaction and retention
  • Prepared legal documents, ensuring compliance with state laws and reducing legal risks

BARISTA

Starbucks
04.2020 - 12.2021
  • Demonstrated ability to work collaboratively with customers and colleagues to create a positive customer experience
  • Maintained clean and healthy environment by following proper safety and sanitation regulations
  • Trained new baristas on company processes and product preparation
  • Ensured compliance with local health codes during daily operations within the cafe environment
  • Operated cash registers and handled cash and card transactions

SALES ASSOCIATE

Sally Beauty
09.2018 - 04.2020
  • Assisted customers in product selection, leading to increased customer satisfaction and sales
  • Handled transactions efficiently, ensuring accurate cash management and reduced discrepancies
  • Built strong customer relationships, driving repeat business and enhancing store loyalty
  • Maintained inventory levels by timely stock requisition, ensuring product availability
  • Communicated product features effectively, boosting customer knowledge and purchase decisions

NURSE AID

Maysville Nursing & Rehabilitation
01.2016 - 08.2018
  • Assisted patients with daily activities, enhancing their comfort and quality of life
  • Monitored vital signs, reporting changes for timely medical interventions
  • Supported nursing staff in maintaining a clean, safe environment, improving patient care
  • Accurately documented patient information, aiding effective communication and care planning
  • Cleaned and bathed patients, helped with toileting, dressing, and repositioning

Education

ASSOCIATE IN ARTS (A.A.) - Human Relations, Pre-Real estate licensing

Maysville Community & Technical College
Maysville, KENTUCKY
05.2023

Skills

  • Customer Relations
  • Time Management
  • Telephone Skills
  • Communication
  • Strategic Planning
  • Organization
  • Leasing
  • Sales
  • Cash Handling
  • Property Showing
  • Customer Service
  • Team Leadership
  • Problem Solving
  • Appointment scheduling

References

  • Krystal Mangar, Aveda, krystal.mangar@icloud.com, +1 (386) 679-4665
  • Jonathan Peres, Beast Coast Nutrition, +1 (508) 237-8454
  • Da'Rell Henry, NASCAR, 16065845851
  • Tracey Liput, Radiant Studios, +1 (386) 215-3164

Timeline

SALON COORDINATOR / RECEPTIONIST

Aveda
03.2023 - Current

LEASING AGENT

MJC Properties
12.2021 - 01.2023

BARISTA

Starbucks
04.2020 - 12.2021

SALES ASSOCIATE

Sally Beauty
09.2018 - 04.2020

NURSE AID

Maysville Nursing & Rehabilitation
01.2016 - 08.2018

ASSOCIATE IN ARTS (A.A.) - Human Relations, Pre-Real estate licensing

Maysville Community & Technical College

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