Summary
Overview
Work History
Skills
Certification
Timeline
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Kyle (Kye) Slezak

Portland

Summary

Dynamic professional with a strong work ethic and customer service expertise, previously at Portland Canna Connection. Proven ability to enhance customer satisfaction through personalized recommendations and product knowledge. Skilled in POS system operation and staff training, contributing to a high-quality experience and efficient operations.

Dedicated customer service and sales professional knowledgeable about preparing, packaging and stocking different cannabis products. Adept at working quickly and maintaining security while meeting high demand. Excellent interpersonal, communication and time management skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Budtender

Portland Canna Connection
09.2020 - Current


  • Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
  • Enhance customer satisfaction by providing thorough product knowledge and personalized recommendations.
  • Develop strong relationships with vendors, negotiating favorable terms for purchasing bulk inventory items.
  • Contribute to the development of standard operating procedures and best practices, ensuring a consistent, high-quality experience for all customers.
  • Provide support to the store manager in administrative tasks such as scheduling staff shifts or processing payroll information.

Screen Printer

Swag Northwest
01.2017 - 07.2018
  • Improved customer satisfaction with timely order fulfillment and consistent print quality.
  • Consistently met deadlines for high-volume orders through effective time management and workflow coordination among team members.
  • Installed and repositioned screen printing plates and pressure roles.
  • Increased efficiency by troubleshooting and resolving printing issues, minimizing downtime and delays.

Skills

  • Strong work ethic
  • Customer service expertise
  • Staff training and development
  • POS system operation
  • Product display creation
  • Cash handling experience
  • Industry networking
  • Discussing cannabis
  • Counting money
  • Maintaining security
  • Key holder

Certification

OLCC Marijuana Handlers Permit

Timeline

Lead Budtender

Portland Canna Connection
09.2020 - Current

Screen Printer

Swag Northwest
01.2017 - 07.2018
Kyle (Kye) Slezak