Kylen Kleindel
Lynden,WA
Summary
HVAC Sales Manager with a proven track record at Lynden Sheet Metal, excelling in relationship building and strategic sales development. Spearheaded a team to increase sales revenue through innovative strategies and exceptional client service. Skilled in sales coaching and motivational leadership, ensuring high performance and client satisfaction. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
21
21
years of professional experience
Work History
HVAC Sales Manager
Lynden Sheet Metal
11.2021 - 09.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Project Engineer
Axiom Construction & Consulting
06.2020 - 10.2021
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
- Maintained records for each project and engineering discipline.
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
- Ensured quality control for all aspects of the project, reducing defects and rework.
- Developed detailed project plans to ensure timely completion and deliverables were met.
HVAC Salesman
Lynden Sheet Metal
06.2015 - 06.2020
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
Sheet Metal Foreman
Axiom Construction & Consulting
06.2009 - 06.2015
- Ensured timely project completion by closely monitoring progress and adjusting resources as needed.
- Maintained high-quality standards in workmanship by regularly reviewing completed work and providing feedback to team members.
- Streamlined fabrication processes for improved productivity by introducing more efficient cutting and welding techniques.
- Implemented an inventory management system to accurately track material usage, reducing stock discrepancies and procurement delays.
HVAC Installer
Lynden Sheet Metal
03.2004 - 06.2009
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
- Increased client comfort levels by appropriately sizing and installing heating, ventilation, and air conditioning systems based on specific needs.
Education
Associate of Science - General Education
Shoreline Community College
Seattle, WA05.2001
Skills
Relationship Building
Sales team training
Staff Management
Goals and performance
Product Knowledge
Motivational Skills
Verbal and written communication
Sales Presentations
Client Relationship Management
Sales strategy development
Strategic Planning
Positive and upbeat
Sales processes
New Business Development
Sales Coaching
Timeline
HVAC Sales Manager
Lynden Sheet Metal
11.2021 - 09.2024
Project Engineer
Axiom Construction & Consulting
06.2020 - 10.2021
HVAC Salesman
Lynden Sheet Metal
06.2015 - 06.2020
Sheet Metal Foreman
Axiom Construction & Consulting
06.2009 - 06.2015
HVAC Installer
Lynden Sheet Metal
03.2004 - 06.2009
Associate of Science - General Education
Shoreline Community College
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