Kyle T. Petit
Rochdale,MA
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Manager
Vyv
Latham, NY
08.2023 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Negotiated prices, terms of sales and service agreements.
Vyv Business Development Representative
Vyv
Latham, NY
05.2022 - Current
- Managed over 50 customer calls per day, increasing sales by 10%
- Maintained current knowledge of evolving changes in marketplace.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
Laborer
Bryan Pocarro Landscaping Laborer
Auburn, MA
05.2021 - 05.2022
- Organized materials, tools, and equipment to supply team members.
- Worked alongside team to accomplish work goals according to schedule.
- Prepared job sites by removing debris and setting up materials and tools.
- Utilized construction tools and machinery to effectively complete job site projects.
Golf Sales Associate
Worcester Country Club
Worcester, MA
08.2017 - 11.2020
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Developed strong rapport with customers and created positive impression of business.
Ticket Sales Representative
Harvard Football
Boston, MA
08.2019 - 12.2019
- Directed guests to nearby attractions and distributed information on upcoming special events as part of venue's marketing strategy.
- Sold tickets to concerts, plays and other performances at ticket counter and by online ticketing systems.
- Communicated with team members and management to obtain current information on venue attractions and related logistics.
- Stocked ticket sales counter with brochures, rack cards and other promotional materials for guest use.
Education
Bachelor of Science - Business Administration, Sport Management
Nichols College
Dudley, MASkills
Cold Callingundefined
Certification
Inbound Sales
Timeline
Inbound Sales
08-2023
Account Manager
Vyv
08.2023 - Current
Vyv Business Development Representative
Vyv
05.2022 - Current
Laborer
Bryan Pocarro Landscaping Laborer
05.2021 - 05.2022
Ticket Sales Representative
Harvard Football
08.2019 - 12.2019
Golf Sales Associate
Worcester Country Club
08.2017 - 11.2020
Bachelor of Science - Business Administration, Sport Management
Nichols College
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