Kyle Vibas
Falls Church
Summary
Experienced Shift Lead with a proven track record of success in the hospitality industry. Skilled in team management and providing excellent customer service. Demonstrated ability to learn quickly and adapt to new environments. Strong leadership and communication skills, with the ability to work well with others. Proficient in using technology and working with social media platforms. Recognized for flexibility, adaptability, and effective time management. Currently pursuing a Bachelor's degree in Global Affairs, with a passion for making a positive impact on individuals and communities.
Professional shift supervisor with strong leadership skills and focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering productive and positive workplace.
Overview
6
6
years of professional experience
Work History
Shift Lead
Greenheart Juice Shop
09.2023 - Current
- Managed daily operations of the store, including opening and closing procedures, cash handling, and inventory management.
- Provided excellent customer service, ensuring a positive experience for each customer.
- Trained and supervised team members, providing guidance and support to ensure smooth operations.
- Collaborated with management to develop and implement strategies to improve store performance and customer satisfaction.
Server
Hehfood
05.2019 - 01.2023
- Delivered exceptional customer service in high-pressure dining environment.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Trained new servers on menu items, service standards, and operational procedures.
- Resolved customer complaints swiftly, ensuring satisfaction and repeat business.
Education
Bachelor of Science - International Affairs
Northern Virginia Community College
Bachelor of Arts - Global Affairs
George Mason University
Fairfax, VA05-2025
Skills
- Team leadership
- Employee training
- Time management
- Policy enforcement
- Problem-solving
- Operations management
- Customer service
Timeline
Shift Lead
Greenheart Juice Shop
09.2023 - Current
Server
Hehfood
05.2019 - 01.2023
Bachelor of Science - International Affairs
Northern Virginia Community College
Bachelor of Arts - Global Affairs
George Mason University
Courses
- Environmental Policy Development, George Mason University January 2024 — May 2024
- Global Conflict Analysis and Resolution, George Mason University January 2024 — May 2024
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