Kyli Davis
New Castle,DE
Summary
Versatile and results-driven professional with a strong background in customer service and medical terminology knowledge, demonstrated through impactful roles at Artisansbank and in the esthetics field. Excelled in patient-focused care, achieving significant client satisfaction and loyalty. Skilled in HIPAA compliance and clinical documentation, ensuring confidentiality and efficiency in patient scheduling and care delivery.
Overview
6
6
years of professional experience
Work History
Esthetician
Self-employeed
01.2019 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both me and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Bank Teller
Artisansbank
08.2021 - 08.2023
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
Warehouse Worker
Amazon
01.2019 - 08.2021
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Education
Certified Clinical Medical Assistant - CCMA
Stepful
Online02-2025
Aesthetician Licence - Skin Care And Cosmetics
Academy of Massage And Body Works
Bear, DE06-2023
High School Diploma -
William Penn Highschool
New Castle, DE06-2019
Skills
- Customer service
- Medical terminology knowledge
- Patient-focused care
- Clinical documentation
- HIPAA compliance
- Patient scheduling
Timeline
Bank Teller
Artisansbank
08.2021 - 08.2023
Esthetician
Self-employeed
01.2019 - Current
Warehouse Worker
Amazon
01.2019 - 08.2021
Certified Clinical Medical Assistant - CCMA
Stepful
Aesthetician Licence - Skin Care And Cosmetics
Academy of Massage And Body Works
High School Diploma -
William Penn Highschool
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