Kylia Bell-Kamoku
Anahola,HI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Pool Bar Server
Davidson Hotels & Resorts
Kapaa, HI
05.2022 - Current
- Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
- Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
- Handled customer complaints professionally, resolving issues in a timely manner to maintain guest satisfaction.
- Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Food Service Worker
Wailua Drive-Thru (Formerly Saimin Dojo)
Kapaa, HI
07.2019 - 03.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
Kapaa High School
Kapaa, HI05.2019
Skills
- Multitasking efficiency
- Workplace Safety
- Teamwork orientation
- Cleanliness standards
- POS System Operation
- Money Handling
Timeline
Pool Bar Server
Davidson Hotels & Resorts
05.2022 - Current
Food Service Worker
Wailua Drive-Thru (Formerly Saimin Dojo)
07.2019 - 03.2020
Kapaa High School