Kyliah Grant
Jersey City,NJ
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
14
14
years of professional experience
Work History
Receptionist
Cardio Pulmonary Diagnostic
Secaucus, New Jersey
06.2024 - Current
- Greeted patients and visitors with professionalism and courtesy.
- Scheduled appointments using electronic health record systems.
- Managed incoming calls and directed inquiries to appropriate staff.
- Supported office operations by ordering supplies and managing inventory.
- Maintained organized patient records and ensured confidentiality.
- Assisted in processing insurance information for patients.
Amazon Associate
Amazon
Jersey City, NJ
01.2021 - 05.2024
- Managed inventory levels to ensure product availability and efficient restocking.
- Assisted in packaging and labeling products for shipping to customers.
- Operated warehouse equipment safely and efficiently during daily tasks.
Housekeeper
Marriot Hotel
New York, New York
10.2018 - 03.2020
- Cleaned and organized guest rooms to maintain high standards of cleanliness.
- Restocked supplies and toiletries in bathrooms and guest areas regularly.
- Inspected rooms for maintenance issues and reported them to management promptly.
- Collaborated with team members to ensure efficient room turnover during peak times.
- Followed safety protocols while using cleaning chemicals and equipment.
- Assisted in training new staff on cleaning procedures and hotel standards.
- Provided exceptional customer service by responding to guest requests promptly.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Housekeeper
Embassy Suites
Jersey City, NJ
07.2016 - 10.2018
- Cleaned and organized guest rooms to maintain high standards of cleanliness.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Restocked supplies and toiletries in bathrooms and guest areas regularly.
- Inspected rooms for maintenance issues and reported them to management promptly.
- Collaborated with team members to ensure efficient room turnover during peak times.
- Followed safety protocols while using cleaning chemicals and equipment.
- Assisted in training new staff on cleaning procedures and hotel standards.
- Provided exceptional customer service by responding to guest requests promptly.
Housekeeper
Red Roof Inn Plus
Secaucus, NJ
11.2012 - 09.2014
- Cleaned and organized guest rooms to maintain high standards of cleanliness.
- Restocked supplies and toiletries in bathrooms and guest areas regularly.
- Inspected rooms for maintenance issues and reported them to management promptly.
- Operated laundry machines for washing and drying various fabrics.
- Sorted, folded, and organized clean linens for efficient storage.
Education
Lincoln High School
Jersey City, NJMedical Assistance - Medical Assistance
Anthem Elevance Health
Jersey City, NJSkills
- Electronic health records
- Appointment scheduling
- Insurance processing
- Scheduling
- Data entry
- Inventory management
- Time management
- Multitasking and prioritization
- Attention to detail
- Customer interaction
- Team collaboration
- Training assistance
- Professional demeanor
- Calm demeanor
Timeline
Receptionist
Cardio Pulmonary Diagnostic
06.2024 - Current
Amazon Associate
Amazon
01.2021 - 05.2024
Housekeeper
Marriot Hotel
10.2018 - 03.2020
Housekeeper
Embassy Suites
07.2016 - 10.2018
Housekeeper
Red Roof Inn Plus
11.2012 - 09.2014
Lincoln High School
Medical Assistance - Medical Assistance
Anthem Elevance Health