Anthony Ho
Ellicott City,MD
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Beauty Touch
05.2021 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
CMA
Pain Management LLC
03.2021 - 07.2021
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Education
Bachelor of Arts - Chemistry
University of Maryland - College Park
College Park, MD12.2024
Associate of Arts - General Studies
Howard Community College
Columbia, MD05.2021
Certification - Certified Medical Assistant
Fortis College
Landover, MD05.2021
Skills
- Clerical Support
- Data Entry
- Bookkeeping
- File Management
- Inventory and supply management
- HIPAA Compliance
- Electronic Health Records
- Payment Collection
- Patient documentation
- Patient Assessments
- Medical Records Management
- Patient Scheduling
Affiliations
- Alpha Chi Sigma
Certification
- CMA - Certified Medical Assistant
- CPR - Red Cross
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Receptionist
Beauty Touch
05.2021 - Current
CMA
Pain Management LLC
03.2021 - 07.2021
Bachelor of Arts - Chemistry
University of Maryland - College Park
Associate of Arts - General Studies
Howard Community College
Certification - Certified Medical Assistant
Fortis College
- CMA - Certified Medical Assistant
- CPR - Red Cross
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