Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kylianne Wylie

Toledo,Ohio

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Hersha Hospitality Management
1435 East Mall Drive, Toledo Ohio
08.2021 - Current
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.

Housekeeper

Hersha Hospitality Management
1435 East Mall Drive, Toledo Ohio
08.2021 - 10.2023
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Education

Associate of Applied Science - Master Technician Program

Ternion Training Education Center (TTEC)
5212 Hill Ave, Toledo Ohio 43615
03.2024

Skills

  • Wine service
  • Attention to Detail
  • Employee Training and Development
  • Customer Relationship Management

Certification

Master Installer

Timeline

Server

Hersha Hospitality Management
08.2021 - Current

Housekeeper

Hersha Hospitality Management
08.2021 - 10.2023

Associate of Applied Science - Master Technician Program

Ternion Training Education Center (TTEC)
Kylianne Wylie