Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kylie Bailey

Bowling Green,KY

Summary

Knowledgeable and motivated in customer service with solid background in hospitality.

Accurate and professional under pressure. Successfully managed guest services, contributing to high level of customer satisfaction. Demonstrated expertise in conflict resolution and maintaining welcoming environment. Proven ability to adapt to dynamic settings and collaborate with team members to achieve service excellence.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Delivery Driver, Grocery Shopper

DDI - Spark Driver, Walmart
12.2020 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer inquiries and complaints in polite and professional manner.

Wine Server

Beachaven Winery
07.2023 - 04.2024
  • Provided exceptional customer service by attentively listening to guests'' needs and promptly addressing any concerns or requests.
  • Served as a knowledgeable resource for guests seeking advice on selecting appropriate wines for special occasions or gifts.
  • Maintained an organized and visually appealing wine display, attracting customers'' attention and promoting sales.
  • Participated in ongoing training sessions to stay current with industry trends and new product offerings within the wine market.
  • Maintained cleanliness and organization in the wine service area, ensuring a welcoming environment for guests.

Server

YELLOWTAIL SUSHI
06.2022 - 10.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Kitchen Prep

Drake's
04.2021 - 09.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.

Delivery Driver

DoorDash
10.2017 - 04.2019
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Self Employed, Professional Entertainer

Icon Entertainment Group
09.2012 - 10.2017
  • Developed unique acts for various events, showcasing versatility and adaptability in the entertainment industry.
  • Enhanced show ratings by consistently delivering high-quality performances and maintaining a professional demeanor.
  • Expanded fan base through social media marketing efforts, driving interest in upcoming performances and appearances.

Education

High School Diploma - Carroll

Amanda-Clearcreek High School
Amanda, OH
06.2012

Certification of Completion - Dental Assisting

Vocational School - Fairfield Career Center
Carroll, OH
05.2012

Skills

  • Teamwork and collaboration
  • Attention to detail
  • Dependable and reliable
  • Problem-solving
  • Safe driving
  • Order picking and processing

Certification

  • Dental Assistant Certification on Completion 2012
  • Valid Driver's License
  • Food Handler Certification

Timeline

Wine Server

Beachaven Winery
07.2023 - 04.2024

Server

YELLOWTAIL SUSHI
06.2022 - 10.2022

Kitchen Prep

Drake's
04.2021 - 09.2021

Delivery Driver, Grocery Shopper

DDI - Spark Driver, Walmart
12.2020 - Current

Delivery Driver

DoorDash
10.2017 - 04.2019

Self Employed, Professional Entertainer

Icon Entertainment Group
09.2012 - 10.2017

High School Diploma - Carroll

Amanda-Clearcreek High School

Certification of Completion - Dental Assisting

Vocational School - Fairfield Career Center

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Kylie Bailey