Kylie Baker

Dynamic and results-oriented freelance social media specialist and content creator with a passion for crafting engaging online experiences. Dedicated to helping clients elevate their brands through innovative strategies and captivating content.

Types of services provided:

Full Service Social Media Support:

• Develop and implement tailored social media strategies to enhance brand visibility and engagement for clients across various industries. Leveraging data and metrics to inform strategy and measure success.
• Create compelling content, including graphics, videos, and written copy, optimized for different social media platforms.
• Manage social media accounts, including content scheduling, community engagement, and performance tracking.
• Collaborate closely with clients to understand their unique brand voice and objectives, ensuring alignment with social media efforts.
• Stay updated on industry trends and platform updates to continuously optimize strategies and deliver impactful results.

• Developed strong working relationships with customers and staff
• Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor
• Kept bar organized and clean during busy hours
• Run both well and bartop as well as wait tables
• Avg sales on busy shifts $1200-$2200
• Prep/batch cocktails, syrups, in-house mixes, etc
• Handled cash drawer accurately throughout shift including opening and closing out register each day
• Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner
• Checked customer identification to verify age requirements for alcohol purchases
• Utilized problem solving skills to resolve customer complaints in a courteous manner
• Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
• Trained new staff on proper bartending techniques including mixing drinks, pouring beer, stocking liquor shelves and handling cash transactions
• Trained and mentored new team members in proper bar operations
• Prepared beverages and cocktails according to mixing and presentation standards and recipes
• Operated point-of-sale system accurately for processing payments from customers

• Developed extensive knowledge of beer, wine, spirits, cocktails and other beverages to ensure accuracy when taking orders
• Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods
• Adhered to all company policies and procedures regarding alcohol consumption and serving laws
• Worked closely with wait staff to communicate customer needs during busy shifts
• Established a rapport with regulars through friendly conversation
• Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences
• Performed all cleaning duties before, during and after shift including sanitizing bar surfaces
• Completed POS transactions, returning currency, coin, and payment cards to patrons
• Maintained an organized and clean work environment, ensuring all customer areas were properly stocked with supplies
• Checked customer identification to verify age requirements for alcohol purchases
• Prepared alcoholic beverages promptly according to recipes or customer specifications
• Teamed with chefs on daily specials and food pairings for drink menu items
• Served snacks or food items to customers seated at bar
• Sliced and pitted fruit for garnishing drinks
• Followed bar recipes to deliver consistent drink quality and control costs

Prior to 2023, I was a corporate recruiter for 15 years. I've worked for various startups, nonprofits and large, global technology companies. I was part of the ig tech layoffs of 2023. At that time I was working for Amazon Web Services as a Senior Recruiter in a hyper specialized field.

Companies:

• Yodle
• Indeed
• Google
• Amazon/ AWS
• Outbound Engine
• Communication Services for the Deaf
• Aurora Mental Health
• More...

I have a full résumé highlighting my 15 year career as a recruiter available upon request.