Kylie Brantley
Scott,LA
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insurance Coordinator/Receptionist
Fontenot Family Dentistry
Scott, LA
07.2024 - Current
- Verified patient insurance coverage and eligibility for dental services.
- Created and maintained accurate electronic records of all insurance claims and payments.
- Corresponded with patients, providers, and insurance companies to ensure timely processing of claims.
- Reviewed the accuracy of data entered into a variety of computer systems and databases.
- Greeted patients, provided them with necessary paperwork, and verified insurance information.
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Processed referrals to specialists when required by the dentist.
- Ensured that all HIPAA regulations were followed while handling confidential patient information.
- Provided support with front office duties such as photocopying documents or scanning files.
- Scheduled cleanings and dental appointments for patients using appointment software.
Event Coordinator
Bourque's Bar Catering
Scott, LA
11.2020 - Current
- Developed event themes and concepts to ensure successful execution of events.
- Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
- Monitored budgeting process for each event to ensure cost efficiency.
- Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
- Collaborated with clients to identify their goals and expectations from the event.
- Provided on-site support during the day of the event including problem solving if necessary.
- Maintained an organized database of contacts using software applications like MS Excel and Access.
- Supervised staff members responsible for registration desk setup and management during events.
Lead Waitress
Uncle T's Oyster Bar
Scott, LA
03.2018 - Current
- Greeted guests and provided menu information.
- Trained new servers on restaurant policies, procedures, service techniques, and safety standards.
- Provided customer service by taking orders, serving food and beverages, and addressing complaints or concerns.
- Balanced cash register at the end of each shift.
- Maintained a clean work area throughout the shift to ensure an inviting atmosphere for customers.
- Compiled accurate bills for customers' orders in a timely fashion.
- Supervised closing duties including restocking items, turning off lights, locking doors.
- Performed opening duties such as setting up workstations with necessary supplies to prepare for upcoming shifts.
Receptionist Coordinator
Abacus Catering
Lafayette, LA
01.2015 - 03.2018
- Answered phone calls and redirected them to appropriate staff members.
- Scheduled appointments for customers with necessary staff members.
- Managed incoming and outgoing mail, packages, and deliveries.
- Maintained accurate records of customer interactions and transactions.
- Processed invoices, payments, and other financial transactions according to established procedures.
- Handled confidential documents securely according to organizational standards.
- Performed basic bookkeeping duties such as maintaining ledgers and balance sheets.
Education
CPC Certification - Medical Coding
AAPC
Online Education 08.2023
High School Diploma -
Acadiana High School
Lafayette, LASkills
- Medical Terminology
- Knowledge of Anatomy & Psyciology
- Training of CPC-A Practicum
- HIPAA Compliance
- ICD-10 Coding
- CPT Coding
- HCPCS
- Data Entry
- Attention to detail
- Event Billing
- Time Management
- Verbal and Written Communication
- Microsoft Excel
- Customer Service
Certification
- Certified Professional Coder (CPC)
Timeline
Insurance Coordinator/Receptionist
Fontenot Family Dentistry
07.2024 - Current
Event Coordinator
Bourque's Bar Catering
11.2020 - Current
Lead Waitress
Uncle T's Oyster Bar
03.2018 - Current
Receptionist Coordinator
Abacus Catering
01.2015 - 03.2018
CPC Certification - Medical Coding
AAPC
High School Diploma -
Acadiana High School
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