Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Hi, I’m

Kylie Caylor

WINSTON,OR
Kylie Caylor

Summary

Dynamic professional with a proven track record in team management and inventory management, demonstrated at Java Run LLC. Excelled in enhancing customer loyalty and operational efficiency, leveraging expertise in health codes compliance. Cultivated warm customer relationships and achieved consistently positive satisfaction scores, showcasing strong communication and organizational skills.

Overview

8
years of professional experience
1
Certification

Work History

McMenamins

Server
09.2017 - 02.2019

Job overview

  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.

Java Run LLC

Lead Barista
01.2012 - 03.2018

Job overview

  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

Plato's Closet

Customer Service Representative
07.2011 - 03.2012

Job overview

  • Responded to customer requests regarding buy, sell, and trade policies
  • Managed timely and effective replacement of damaged or missing products.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

Umpqua Community College
Roseburg, OR

No Degree from Cyber Security
06-2025

University Overview

  • Honor Roll: Fall 2023, Winter, Spring 20242
  • Vietnam Veterans Scholarship Recipient
  • Professional Development: IT consulting
  • 4.0 GPA


Skills

  • Health codes compliance
  • Supply Ordering
  • Team Management
  • Inventory Management
  • Network Administration
  • Proficient in Microsoft

Certification

- Certified Windows Server Pro 2016: Install & Storage

- Security Pro Certification from TestOut


Software

Windows Server

Cisco Server

Timeline

Server

McMenamins
09.2017 - 02.2019

Lead Barista

Java Run LLC
01.2012 - 03.2018

Customer Service Representative

Plato's Closet
07.2011 - 03.2012

Umpqua Community College

No Degree from Cyber Security

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Kylie Caylor